ECM Narusawa hotels

"Onsen is great!!"

"There was a lot of activities at the property. Even if I didn't go outside, there was enough things to do at the hotel that we cut our plans short to make sure we were back at the hotel early. Property was well-kept and clean."

"Everything was great!"

"Hotel staff was great, breakfast was yummy, lots of free hotel toiletries incase you forgot anything, and a great location!! We had a beautiful room and rooftop view of mt Fuji!! Would book again 100%"

"Everything was amazing, staff are incredibly lovely and helpful"

"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Shuttle and luggage storage services are excellent!"

"Gold standard service "

"It was one the most amazing stays of my wanderlust life. The atmosphere, personnel, food, installations and of course the view. We were able to see the Mt. Fuji all the way to the top! Our two meals were something else. The private hot springs are so peaceful and relaxing. Highly recommend! "