Harare National Art Gallery Hotels

"Comfortable room, friendly staff, safe"

"Clean room, staff, excellent grounds for relaxing "

"Goid service "

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "

"No WiFi and the bed comfort was ok could use any upgrade "

"Room was very old and neglected, staff were not very helpful requested to speak to your manager three times and then never showed up as I had a problem in the kitchen restaurant overall very overpriced for poor standard"

"Excellent staff, lovely rooms.very easy using cheap taxis "

"Always clean and nice"