Washington National Japanese American Memorial Hotels

"The staffs are super nice and the lights in the room make it feel like a night club"

"Excellent hotel, strongly recommend "

"Great location. Hotel had minor flaws shower was leaking, not all lights worked in the room. Front desk was not very friendly "

"Towels need to be replaced each day. I was able to get them by asking front desk and/or from housekeeper. "

"The location was very convenient but property is too old and tiny every where they extra facilities used charge $32.00 per day, didn’t used anything besides free coffee."

"The bar in the lobby was excellent, the cocktails were perfect and the raspberry chocolate and cheesecake were so good too!!"

"Good"

"Lots to pack in regarding our stay at this hotel, some good some not so good. We booked a suite months in advance. When we checked in late in the day about 8:30 the staff put us in an ADA room for disabled people. We are not disabled and did not request this. Nowhere to hang clothes and the shower was for a weelchair. We asked to be changed to non ADA suite but were told non were available. So my assumption is that they overbooked the suites and since we got there late, this was all they had left. They then put us in a regular king size bed room. The next morning when we went for breakfast (that I had prepaid for) we were told we did not have free breakfast. We went to the desk before heading out for the day and asked if we could get a suite for the remainder of our trip and were told to check back at 4:00 after check in. We did and were in fact put in a suite for the rest of the trip and the pre-paid breakfast was sorted out and was fine. The suite was fine, the bed was comfortable but the sofa was not good. Very small. There were some holes in the carpeting. On 2 consecutive days after sightseeing all day we came back to find out housekeeping had not been to our room. I went to the desk and told them and was told they'd have someone up in a few minutes. 40 minutes later I went down again to tell them house keeping was still not there and they finally came. The second day I went to the desk and calmly told them I was pretty pissed off and they sent someone "

"All was good "