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"Good reception only took minutes, very clean room, staffin breakfast room spot on and breakfast very good, resepion when checking out only minutes again. Standard of all excellent."

"Clean room, very helpful staff, great experience "

"Really friendly and helpful staff, great spa but you have to pay to use the spa/pool. "

"Yes,the staff were brilliant and we enjoyed our evening meal on Christmas eve. "

"Great hotel, we had good time there. Great staff."

"Room spotless, excellent quality toiletries provided, perfect location! We will be back ☺️"

"Second time I have stayed in this hotel. It’s situated next door to Liverpool Lime Street station, roughly a two minute walk, and Liverpool One is a five minute walk away. The staff on the reception couldn’t be any more helpful. The rooms are spotless. We will definitely be staying here again. "

"Stayed here last year and returning for this festive period was a no-brainier. Booking and check in is easy, staff are friendly, and rooms are clean and spacious. Location is about as central as it gets - easy to walk around the city centre and enjoy Liverpool’s offerings. The city is my home, so these trips are less about sightseeing and more about time with family, but a few places we like and would recommend: Mother Espresso, Bean and Coffi for coffee The Philharmonic for a performance Moiim for homely Korean food Wander for locally curated gifts Derek’s for great sandwiches London Carriage Works for festive afternoon tea Man Tsuen Ho’s for Chinese food Slowpour and Le Petit Cafe du Coin for drinks"

"Helpful staff, very clean rooms, spacious rooms."