Austin Neveln Park Hotels

"Nice, clean and safe place "

"Nice room and staff"

"Location and nearby amenities perfect"

"No staff when we arrived, waited for 20 mins to finally somebody shows up to help us check in. The staff don’t know much about computer reservation and ask us to pay for another card when I already showed him it’s all paid, with my receipt confirmation .When we got to the room it’s smelly and it doesn’t feel safe. It’s a terrible service !"

"Mattress was hard and lumpy and so were the pillows. People in the room next door someone was coughing for hours. A young child or baby was crying along with that noise. The maid opened our door 2 hours before checkout when we were FINALLY getting some sleep. Room was pretty clean as were the sheets etc. Not the hotels problem with other patrons but made for a very miserable night 😵‍💫"

"Rooms were dirty. Stayed there five times in the last month and had one good room. I"

"Was good all the way around just had problems with tv remote "

"The elevator was broken and out of commission. Although they advertised free breakfast, when we checked in there was a sign saying “No breakfast. Sorry for the inconvenience.” We were traveling with my elderly mother and intentionally booked a two bedroom suite. When we checked in to the room it was extremely warm and stuffy with no way to adjust the temperature. The desk clerk found us two adjoining rooms but upon entering one, found it hadn’t been cleaned (bed unmade, towels on the floor etc. In fact I thought I had entered an occupied room) so back to the clerk for our third try. This one had just one towel and the bedside lamp bulb was burned out. Not at all pleased!"

"Just needed a good night sleep while traveling. Staff, room, overall cleanliness was just what we needed. Thank you!"