New London New London Ferry Dock Hotels

"Not as advertised,place smells bad,sheets had stains,coahc had stains, deff not worth it…presented online as a hotel but in person had motel vibes "

"Definitely a place that the state welfare department uses to house the homeless. Bedding had dirt and hair all over, including the pillows. White sheets and towels had a yellow hue to them. Floors are definitely not swept. Shower full of hair and grime. Even the light switches had a layer of dirt and grease. The room smelt like stale cigarettes and the lobby had a musty smell. We went to Walmart and purchased new sheets, towels, pillows,air freshener and cleaner. I cleaned the shower and a towel was full of grime and hair. Was awoken at 7 in the morning with fighting and chair throwing followed by loud music. I suspect this is a regular occurrence with the long term 'residents'. Definitely partly my fault for thinking a <100 hotel would be up to standards. Hotel management and owner have absolutely no idea what they are doing. I feel bad for anyone who makes the mistake of staying here."

"Decent property for the price. Room was sufficient, clean, and met basic needs. Comfortable budget stay. Staff were friendly and accommodating. Common areas not great. "

"This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of quality control. "

"The house was clean, and the kitchen and bathroom were recently updated."

"For a low budget place rooms are always clean... They are trying to update the place. Staff is always friendly.. "

"Cleanliness of when you first come in the building and the smell of cigarettes open the windows for a few"

"Clean and well appointed."

"Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!"