New London Custom House Maritime Museum Hotels

"They're horrible "

"Parking was easy and the room was the right siz."

"Clean room great place and the host was friendly and welcoming "

"Served it's purpose for one night"

"Suite we stayed in was spacious and clean. The staff member we dealt with upon check in was pleasant but the women who worked the night shift on the other had was miserable. "

"I think this property needs to update its photos. There were green lights on the ceiling, green lights in the kitchen. The lights would go on and off on their own even if you didn't pass them this unit was pieced meal together. It was done quickly to rent, but didn't take in consideration for the guests. The coffee pot only made 4 cups. What does it cost for a regular coffee pot? The table and the chairs don't match chair is too high table too low.There's no dishwasher which is not a problem, but there are no towels to dry the dishes for one night. Parking on the street we almost didn't get it. I'm glad we only had one vehicle. I wouldn't have been able to park the second one.It worked, but I would not recommend it for anybody that has more than two people, tops three. "

"They sold our room while we were staying at the property and made us check out with no explanation!!! Horrible experience."

"First of all if you stay here definitely eat dinner at La Luna the drinks the garlic bread the pasta everything was delicious. Back to the hotel. The front desk staff sorry I don't remember your name I think manager was so welcoming and understanding. She was polite and helped us get new keys when ours didn't work. Fresh towel for the pool, helped our kids get snacks and paper products for late night warm ups. The pool is a nice size love the large steps to relax on their are bathroom and a shower in the pool so you don't have to leave my only complaint is the window from the conference room that over looks the pool from inside. We were swimming while there was a conference and had no clue they could see us the whole time a little uncomfortable. Especially since there were chairs directly next to the window where we took off our swimsuit covers. The rooms were clean and beds soft. Biggest complaint was that there was an event at night that the hotel was not aware of and it could be heard in our room so loudly. The restaurant/bar should make the hotel aware of these events so customers are aware of the noise. Thankfully they turned off the music a little after 10:30 but 3 hours of loud pumping music I had a pretty nice headache. Ended with a little breakfast buffet in the restaurant about $20 buffet of eggs, potatoes, bacon sausage variety of breads, muffins and bagels and some fresh fruit"

"Lauren was a great host, close to USCGA. Thanks again "