孟菲斯新途徑酒店住宿推介

「The front desk staff is incredibly not helpful and there never is someone at the desk and always have to wait for them to get there. Their phone calling is terrible I called to recive a receipt and they kept putting me on hold not answering my question and ignoring the call」

「Staff was very helpful and friendly!!」

「The hotel was in a perfect location, its is about 3 blocks from Beale. There is a cool hotel bar with live music and great staff」

「It started wonderfully… Staff at the front desk was welcoming, friendly and kind every time we came and went. However, our room was never cleaned despite repeated requests to both the cleaning staff in person, the “clean my room” tag hung on the door, and direct requests to the front desk. 4 days, 3 nights. Not ONCE. I had to go to the front desk to get towels and fresh sheets the third night, they wouldn’t even bring them up because only one person was working. Terrible experience, would...

「介绍与实际有差距」

「Good」

「Loved it prefect place to stop and rest and was really save」

「It’s a good place to stay. The staff was very friendly and helpful.Our Tv went out the first night and they moved us into another room.Breakfast was pretty nice.」

「The staff was was very friendly, nice, and helpful. The riom was very clean. The breakfast need to have signs by all food and alert guests (with sign) when something is not avaliable( the yogurt machine was not working and we had to guess on certain foods). The location was great! Next to the mall and many restaurants. 」

「Clean room」

「Front desk guy was amazing. Breakfast was good. Room was ok. There was shower issue. I was there for dinner at their place. There was a lady bartender. Service was really bad. Food was ok. 」

「I reserved 2 queens but only a king was available. My son, who has cerebral Palsy had to sleep in the floor because there were no more rooms. The tv in our room didn’t work. We got a new room on the second day. There was an oil leak coming in above the door making the floor wet. Had to change rooms. The rooms were old and worn. They need to be updated. We only had 2 towels. The pillows were very hard.」

「The place itself is fine—it’s clean and well-located—but the overall experience was terrible. We went three days without air conditioning. The manager doesn't resolve anything and has a very poor attitude. To top it all off, on Saturday—our day off—a fire alarm activated. before 6:00 a.m. and kept ringing for over an hour, Well, personally, it was a very bad experience.」