特級客房, 2 張加大雙人床, 城市景 | 高級寢具、特厚豪華床墊、房內夾萬、書桌
查看供應

紐約市時代廣場/中城溫德姆 TRYP 酒店的評價

4.5 out of 5
紐約市時代廣場/中城溫德姆 TRYP 酒店
345 W 35th Street, New York, NY

評價

7.2

不錯

10 分評分，優異；1591 則評價中有 546 則" "
8 分評分，不錯；1591 則評價中有 414 則" "
6 分評分，一般；1591 則評價中有 236 則" "
4 分評分，欠佳；1591 則評價中有 180 則" "
2 分評分，很差；1591 則評價中有 215 則" "

7.6/10 

整潔度

7.4/10 

職員與服務

7.0/10 

設施服務

7.4/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

RUILIN

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 6 晚
Front Desk Agent 於 2024年1月31日的回應
Dear Ruilin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 優異

CHUNG YEE

於 2023 年 9 月住了 7 晚
Front Desk Agent 於 2023年10月6日的回應
Dear Chung,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 欠佳

c

於 2023 年 6 月住了 2 晚
John 於 2023年7月20日的回應
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham.Best Regards,

4/10 欠佳

真實旅客

商務旅客
服務一般的美國品牌酒店
酒店寄存行李位置不安全，所有人均可以進入，而且也沒有行李牌給作証明或登記，隨便放置。故我唯有拖著行李外出，等待check in。
於 2022 年 6 月住了 3 晚

4/10 欠佳

Stephanie Michelle

家人同遊
不滿：職員與服務
Major construction to the front of the hotel.
於 2024 年 4 月住了 2 晚

10/10 優異

Stella

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestThank you for your valuable feedback.

6/10 一般

Adrian

不滿：整潔度
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

10/10 優異

Gina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestThank you for your valuable feedback.

10/10 優異

Catherine

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
perfect location, great stay
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestThank you for your valuable feedback.

2/10 很差

Karissa

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The area to leave your luggage pre/post check in with an open room that anyone from off the street could access. No security at all whatsoever. I would not recommend booking this hotel as there are plenty in the same price range and area that can accommodate traveling guests more professionally.
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月26日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

10/10 優異

Sharon

讚好：整潔度、職員與服務和住宿狀況
The property inside was beautiful. The staff efficient and friendly. I disliked all the scaffolding in front of the hotel. It continued half way down on both sides of the street. Yet for the three days I was I saw not on single worker on this mass improvement project.!!
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestThank you for your valuable feedback.

4/10 欠佳

Ron

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
So, the ONLY negative is that there was NO hot water due to a pipe bursting!! Other than that, we would stay again. Very convenient to MSG. The hotel has a nice bar and an Indian infused menu. Room, bed and pillows were very clean and comfortable. Would have liked the property to do something for us for the inconvenience of no hot water, but nothing offered. BC we didn't shower we skipped doing other things in the city and left early to go home.
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月26日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

10/10 優異

Kim

讚好：整潔度、職員與服務和住宿狀況
Great value, great location.
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestThank you for your valuable feedback.

10/10 優異

Kristin

多人同遊
讚好：整潔度、職員與服務和住宿狀況
LOVED the location, LOVED the size of these rooms! I will definitely say here agina!
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月22日的回應
Dear GuestThank you for your valuable feedback.

8/10 不錯

Kymm

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous avons adorer notre séjour La chambre était très propre La chambre était très grande aussi et très bien insonorisé À notre arrivée nous avons trouver le personnel très chaleureux et accueillant Point faible Nous avons eu un employer que nous avons trouver assez bête à la réception La nourriture pour déjeune étais très cher pour se que c’etais et très peu de choix… bacon saucisse très très cuit Le stationnement ce n’est pas mentionner que c’est quelqu’un d’autre qui va la stationnement on ne sais pas où! Et on a pu accès au véhicule et qu’on peu pas le prendre comme on veut …. j’ai vraiment déteste ça et la personne qui a stationner mon véhicule a jouer avec mes paramètre et défaite mes programmation
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月22日的回應
Dear GuestThank you for your valuable feedback

6/10 一般

Mpande

伴侶同遊
First day we decided to nap in the afternoon due to having left home early. Challenging to do because there were doors banging and a lot of noise in the hallway. Temps dropped in New York our room was cold and my partner couldn’t sleep because the ac unit which was blowing cold air was also very loud. I called the front desk and asked that they look at it while we were out. Came back to a warm room and space heater. Stay was otherwise ok. We were there for a concert at Madison Square Garden the location was perfect.
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月22日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

8/10 不錯

Carolina

親子同遊
讚好：整潔度、職員與服務和設施服務
Great option for families trips, good space, is not a new hotel but it’s ok
於 2024 年 4 月住了 4 晚
Tryp by Wyndham 於 2024年4月22日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

6/10 一般

Gaia

讚好：整潔度
Understaffed. Took 45 mins to check in.
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月22日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

4/10 欠佳

Irene

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
most of the staffs are unhelpful
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

8/10 不錯

Regine Joyce Vargas

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel room itself is clean and is in a nice area. Near police station and near the subways. If you plan to use the luggage hold, it is unsupervised and anyone can walk into the room. Not the most secure, but our luggage was safe for the most part. Also avoid the restaurant in the hotel. Prices and items on menu don’t match their online ordering and when we tried calling to ask questions was rudely talked to. Went downstairs to order and guy working the front seemed lost and not the most helpful when asked questions about the food. Expensive and overpriced, there are way better options around the hotel area.
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

4/10 欠佳

Geethu

不滿：住宿狀況
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

10/10 優異

Javier

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Perfect location.
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestThank you for your valuable feedback.

4/10 欠佳

Melinda

家人同遊
不滿：整潔度、職員與服務和住宿狀況
A/C -heat didn’t work No wifi for 2 days Soap dish old and cracked Keriug was very dirty Property is smelly in lobby and dirty floors/rugs There is NEVER a mgr to speak with - the front desk offers no help and always redirects to email - you email and get no reply - will never stay here The only positive is good location near MSG
於 2024 年 4 月住了 6 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

6/10 一般

Kim

家人同遊
不滿：設施服務
Rooms/bathroom much smaller than what pictures reflect.
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

2/10 很差

Jeanne (Bethesda)

家人同遊
不滿：職員與服務、設施服務和住宿狀況
We arrived before 3 p.m. and were told if we checked in we would have to pay $17 per hour until 3 p.m.--though the room was ready! I've never heard of anything like this in my decades of travel around the world. When we checked out early, we were told that we could leave bags in a certain area--where there was no security. When we went back later to get our bags, other people were told they could leave bags there before checking in (it was noon)--and they were not charged $17 per hour. Nobody mentioned that option to us. Also the rooms were tiny and the storage completely inadequate. No reading lights by the bed. And you could hear everything going on in the next room.
於 2024 年 4 月住了 3 晚

10/10 優異

Anna

Great staff and location!
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月15日的回應
Dear GuestThank you for your valuable feedback.

8/10 不錯

Michèle

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月16日的回應
Dear GuestThank you for your valuable feedback

4/10 欠佳

julia

The bathroom floor has huge puddles on it throughout the night we never used the shower or anything. Fall risk. Reported to the front desk and never even offered money off
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月15日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

10/10 優異

Hector

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buenas facilidades
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月15日的回應
Dear GuestThank you for your valuable feedback.

10/10 優異

Anthony

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice view for what we paid and very roomy.
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月15日的回應
Dear GuestThank you for your valuable feedback.

2/10 很差

Silvino

伴侶同遊
不滿：職員與服務和設施服務
The staff was very unprofessional especially the lady in the morning of check out
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月13日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

4/10 欠佳

Alexis Garcia

讚好：整潔度
不滿：職員與服務和住宿狀況
first they charge me for early cheking $120 no worries i paid it cash, they charge me again on my card 2 days after the chekout and they said they do not have any record of the cash payment. the water heater was horrible the air condition in the room it does not work they get me a ventilator for 6 persona, to wait for help on the front desk i was 20 nobody were there, horrible expirience
於 2024 年 4 月住了 4 晚
Tryp by Wyndham 於 2024年4月13日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

2/10 很差

Kanyavee

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room not clean especially the A/C was broken which we have to open the windows but only one window was working. Which made us 5 people sweated all night. We booked for king suite and it didn’t look like in the pictures at all. The room was so old and not as good as in the pictures. Not worth the money.
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月15日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
Very close to Times Square, very close to penn station and subway’s. Close proximity to Empire State Building. Ideal location.
於 2024 年 4 月住了 4 晚
Tryp by Wyndham 於 2024年4月13日的回應
Dear GuestThank you for your valuable feedback

2/10 很差

Dennis

家人同遊
讚好：整潔度和住宿狀況
Over a half hour to check in
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月13日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

10/10 優異

Juan

Gracias
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月9日的回應
Thank you

6/10 一般

ne

於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月30日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you.

4/10 欠佳

Jahmin Nathan

親子同遊, 多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
ALERGIES. Something about the room that gave me horrible allergies. I live with cats and dogs and never had this bad of a reaction. Maybe it’s the HVAC or curtains. A lot of dust on the desk/room divider which shows they don’t deep clean.
於 2024 年 4 月住了 3 晚
Tryp by Wyndham 於 2024年4月8日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

10/10 優異

Victor

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Close to all places to visit.
於 2024 年 4 月住了 1 晚
Tryp by Wyndham 於 2024年4月8日的回應
Thank you

6/10 一般

Antonio

家人同遊, 親子同遊
不滿：住宿狀況
I went there before Covid and it was nice now is all dirty and they don’t have the balcony anymore
於 2024 年 4 月住了 2 晚
Tryp by Wyndham 於 2024年4月8日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

8/10 不錯

Mark (London)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Tryp by Wyndham 於 2024年4月4日的回應
Dear GuestThank you for your valuable feedback.

10/10 優異

Blake

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Can't be any safer in New York City, than by a police station. Great location to walk to main attractions. Hotel was clean and comfortable.
於 2024 年 3 月住了 3 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestThank you for your valuable feedback

8/10 不錯

indira

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good location
於 2024 年 3 月住了 2 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestThank you for your valuable feedback

2/10 很差

Marife

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unfriendly staff
於 2024 年 3 月住了 1 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

6/10 一般

Filseta

親子同遊
讚好：職員與服務
不滿：設施服務
Facilities to old need a lot of renovation in the room. Specially, on the bathrooms.
於 2024 年 3 月住了 1 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

10/10 優異

Rena

於 2024 年 3 月住了 1 晚
Tryp by Wyndham 於 2024年4月19日的回應
Dear GuestThank you for your valuable feedback.

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Great for a large group!
於 2024 年 2 月住了 1 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestThank you for your valuable feedback

4/10 欠佳

Steven

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestWe apologize for your inconvenience, and we appreciate your review for our improvement. Thank you

8/10 不錯

Jaret

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Great time
於 2024 年 3 月住了 3 晚
Tryp by Wyndham 於 2024年4月2日的回應
Dear GuestThank you for your valuable feedback

8/10 不錯

June

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Great location for coming in toNYC on the train. Price was reasonable.
於 2024 年 3 月住了 3 晚
Tryp by Wyndham 於 2024年3月26日的回應
Thank you