Excellent service all around. Lots of things to keep the children busy in the lodge grounds. Breakfast was a little disappointing, clean and tidy rooms. Recommend the helicopter rides.
Raymond
2025 年 6 月入住 5 晚
4/10 很差
peter
2025 年 2 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointing stay.
We made a mistake booking here. From check in it didn't go well, the receptionist took us to our room, where the cleaner was just finishing and let us in. It was only a little while later when we went to go out that we realised that we'd not been given a room key! That's the basic thing of checking into a hotel I feel?
The room itself was chalet style but quite small, there was evidence of damp in both the bedroom and bathroom and in fact one of our bags and it's contents got damp as we left it by the wall!
On our 2nd day with the sun out brightly, we thought we'd lay by the pool for a few hours....nope, the first time we'd ever stayed in a hotel that has a pool but absolutely zero sun loungers! We even asked at reception just incase they'd stored them away but were told bluntly that they don't have any sun loungers!
The pool itself had seen better days, like the "resort", everything is tatty.
There's a lot of game on the extensive grounds but the walks are not well signposted at all.
Overall we couldn't wait to leave.
peter
2025 年 2 月入住 2 晚
6/10 一般
Muzikayise
2025 年 2 月 1 日
Muzikayise
2025 年 1 月入住 2 晚
6/10 一般
Musa
2025 年 1 月 1 日
Musa
2024 年 12 月入住 2 晚
10/10 超赞
mohammed
2024 年 8 月 24 日
满意:员工和服务,清洁度
Top stay
mohammed
2024 年 8 月入住 1 晚
8/10 还可以
Simon
与家人出行
2024 年 2 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
Pleasant location
We enjoyed our stay but they got our booking wrong and there was a double bed instead of 2 x singles, they then moved us to another room advising that it had 2 x single beds only for this room to also have a double bed. Overall, a pleasant and peaceful location but front desk receptionist needs some training on what the different rooms contain.
Simon
2024 年 1 月入住 1 晚
8/10 还可以
Michael,New York
2023 年 12 月 24 日
Michael
2023 年 12 月入住 1 晚
10/10 超赞
Ronald
商务旅客
2023 年 10 月 23 日
满意:客房舒适度,住宿条件和设施
Great Experience
Check in was smooth. When i discovered that I was given a smoking room, they quickly changed my room to a non smoking room. I am at the included breakfast as I write this, wow what a spread! Incredible selection and excellent quality as well as 5 star service.
Ronald
2023 年 10 月入住 1 晚
6/10 一般
真实旅客
2022 年 3 月 31 日
满意:清洁度、住宿条件和设施、客房舒适度
Priority of guests led to poor services
It was just one of their busiest times and they were hosting a wedding. So the priority of the service was specifically for the wedding guests.
No pre- check in confirmations or follow-ups and information sharing were done, we had to call in order to get their attension.
We couldn't get food ordered for the first night, the response on whatsapp took more than 90 minutes and we were given a short notice of the time at which the kitchen closes. When we placed the order, no response was received until it was too late to get food.
Bedding was not changed, guess locations differ with linen change policy.
But we managed to get the food ordered and delivered on the second night.
真实旅客
2022 年 3 月入住 2 晚
10/10 超赞
Reynard
2022 年 3 月 13 日
Reynard
2022 年 3 月入住 1 晚
10/10 超赞
Nozipho
2020 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Miss
It was amazing and beautiful
Nozipho
2020 年 12 月入住 1 晚
8/10 还可以
真实旅客
2020 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We were entirely happy with the hotel and our experience there. Standard of cleanliness was high.
真实旅客
2020 年 11 月入住 2 晚
6/10 一般
farzana
2020 年 11 月 16 日
满意:客房舒适度,清洁度
Lovely mountain view
Nice facilities. Lovely view
Room was clean, just needs more air freshner.
Breakfast was ok. Not buffet
farzana
2020 年 11 月入住 1 晚
4/10 很差
Warren
商务旅客
2020 年 9 月 28 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Don't stay here
The setting is beautiful but the bathroom was disgusting.
The ceiling and walls had black mould on them, the shower tiles near the floor were thick with dirt and the shower rose was broken. The beds are not very comfortable.
Warren
2020 年 9 月入住 1 晚
10/10 超赞
Daniel
团体旅客
2020 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
AWESOME!! Incredible value!
Highly recommend this facility.
Daniel
2020 年 2 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2019 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 12 月入住 3 晚
8/10 还可以
Johan,Cape Town
与配偶出行
2019 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Everything quite nice. Unfortunately the cold showers were extremely disappointing.
Johan
2019 年 10 月入住 1 晚
10/10 超赞
Dawn
2019 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Country Life
First time I had stayed there. Staff went out of their way to make sure I was comfortable and all my needs met. Great place.