Newport Luxury Hotel

"The staff were kind and welcoming. Goid value for money."

"Really good hotel with an excellent room just on the 1st floor. The night manager was particularly helpful to us providing us with room service as the bar was closed before 11pm. Disappointing for us was that there was no shuttle bus available up to the main hotel where we were dining. Staff were very friendly"

"This visit for us was like a breath of fresh air, from excellent check in, courtesy of staff, condition /cleanliness of room, general feeling of safety till check out. Thank you to all at the hotel. "

"The hotel is in a perfect location. Staff and service was amazing. Breakfast staff were so happy to assist and the front desk were very happy to answer questions. Rooms were well kept, spacious and clean "

"Room was fantastic "

"Lovely hotel with very comfy beds in a spacious room. Convenient to walk to events in Cardiff."

"It was faultless .. very clean , temperature perfect , will highly recommend this hotel "

"Excellent facilities and helpful stagf"

"This is a lovely hotel, very well appointed with generally very helpful staff and lovely rooms and a magnificent building. The only issue we had was with the service at breakfast (no problems with service at dinner at all). We were left standing waiting to be seated for some time as the queue was not really visible to the main dining area and no-one was seemingly assigned to the desk. In addition the tea and coffee orders were very slow to come (this on more than one occasion) so much so we had virtually finished eating before they arrived. The food was very good. We would have rather had to serve ourselves tea and coffee than wait so long for the service. However, this was a minor point to us in our stay overall which we really enjoyed."