"The hotel is exactly what I imagined a perfect stay would be like in Japan. It has EVERYTHING I expected. The traditional style, the view, the food, the vibe..
The staff are very welcoming and responsive and helpful.
I bought the half board. The breakfast and dinner are wonderful. The location is also great, very close to the sites and nice cafes and restaurants. Strongly recommended! Would definitely stay longer for a week next time in Nikko. "
"The non-Japanese staff did not turn on the heater nor she did not leave any remote control to us. It was cold by mid night and we did not sleep in comfort. Do not have hot spring spa."
