Nikko Big Maze Palladium Hotels

"Magical experience. Extremely clean. Very friendly and professional staff. Perfect breakfast and dinner buffet. Very nice atmosphere. Out of the 12 hotels on our trip, mostly 4 - 5 star, this was the one that we liked the best."

"The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip"

"."

"Everything was great except it was very disappointing that we couldn’t buy anything from the vending machine as it doesn’t cater to tourists. It needed a Japanese mobile number to sign up and buy things, and obviously we couldn’t. We called the staff several times and even asked if anything else could be done but there wasn’t much help and effort to try and resolve. "

"I found this Onsen and an excellent offer from Expedia. I wasn’t sure what to expect at such a low price and some mixed reviews. I loved it here and it exceeded my expectations. I dropped off my luggage early and walked the area until check in. Since it is across the river and a bit of a walk from the train station, it was so peaceful and beautiful away from others. I found a town footpath that overlooked the river gorge, a suspension bridge, and interesting decaying resorts from the economic boom downfall of the 90’s. A photographers’ paradise. The resort seems to be going through a renovation. The room was very large and had living spaces with tatami mats. Oh yes, your room key opens a wooden locker near reception for you to place your shoes- wear socks. Beds were not futons but mattresses on floor. The mini fridge was great. I didn’t even use the bath in the room because the onsen was clean and wonderful. An outdoor bath looks out on a wooded area and is divine. The shower area has great hair and soap products. I had difficulty finding it at first because the instructions are a bit vague with arrows, but if you look for the out building next to and behind you’ll find it easily. Had to walk on plywood boards placed for the renovation and a rock path up to step so be aware. Yukata and slippers are provided. There are two massage chairs and multiple vending machines. I highly recommend staying here. "

"A traditional Japanese room and food. This is where the locals go... and we enjoyed it for that reason. Listening to the river all night long was delightful. It was a wonderful experience! "

"Beautiful traditional Japanese experience with onsen and set dinner and breakfast meals. We got to experience the way Japanese people spend a short vacation in Nikko."

"Nice and quiet hotel, good hot spring"

"Great food and onsen experience!"