The Peninsula Group Niles hotels

"Old, dirty carpet. Fine bed. Clean sheets nothing special."

"Roommates with random people that were loud and tried opening the door connected to our room . No AC , toilet was clogged "

"Nice service and good experience "

"Positives: The staff was friendly, professional, and very helpful throughout my stay. Negatives: Unfortunately, my experience had a few issues. I didn’t receive the suite I had booked for the first night and had to switch rooms the next day, which was quite inconvenient. The bathroom also had a persistent unpleasant smell during my stay. Additionally, I noticed that the room charges were higher than my original booking price. While the staff corrected it after I raised the concern, it’s not ideal—especially for guests who opt for express checkout and may not notice the discrepancy."

"The place is nice. Didn’t experience the whole sta due to early check out. "

"Amazing views of the river. Very modern and clean room and bathroom. Comfortable and clean bed and beddings. Very nice furniture to sit comfortably and do work with wired internet."

"Really friendly staff and loved how comfortable my bed was. Beautiful view of the navy pier and a really nice bathroom with a tub and shower. Only complaint MIGHT be (nitpicking) the location being outside the downtown area instead of being central. But it was fairly quiet and still an enjoyable stay."

"Everything was perfect. The staff are really friendly and helpful. Love it!!! Definitely I'll come back "

"Staff was so friendly, valet was amazing, I’ll be back!"