"Enjoyed the onsens so much here. The restaurant service was great, food was great and the staff were so friendly with our little boy.(thank you for your patience and smile!) The Japanese style room was cozy and not humid at all. We were lucky that it snowed a few times during our stay. Waking up to a beautiful snowing view outside the window was amazing. Great experience. "
"Definitely enjoy a perfect onsen experience here, the hotel provide shuttle bus service anytime and all the staff are polite and helpful, the environment is great and the public bath and the rest zone are very good and surprised me ! A lot of free ice cream and fruits , there a massage sofa too! Really amazing experience here!!!!! The breakfast and dinner really make me feel amazing !!!! Strongly recommend!!!!"
"The staff at the Hotel are truly exceptional. From the warm welcome at check-in to the attentive service throughout my stay, every team member went above and beyond to ensure my comfort and satisfaction."