Normanby hotels from HK$460

"The nightly rate is reasonable but as they say you get what you pay for. The hotel in areas looks very tired. We had French windows but these were fastened shut- I guess because the little wood balcony wasn’t safe. The water was scalding hot. Some of the light bulbs were out. It was clean though. The spa is a good addition with its lovely Victorian tiles. The breakfast is comprehensive- cooked, continental but a bit bland. This was our third time at the Crown Spa and each time our room seems progressively worse/ tired in appearance. The location is great for getting to the beach and a short walk to the centre. It is obviously popular- especially with pensioners and coach trips. If you know you are not getting ‘luxury’ and want to use the spa facilities The Crown Spa is decent value. "

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"This hotel was the worst one I have ever stayed in, I expect that it's an Old building, but the overall state of repair is shocking, when you exit the elevator to any floor you see white flakes of paint and wood at every opening, this I deduced was the wood work of the doorway, which was being battered by the wheeled baskets ,that is used for transporting the bed clothes and other parafenalia to and from the rooms, the windows were ill fitting and drafty the door was as if the norm was to prise it open with a screwdriver. The management should prioritise inspecting the place and ensuring that Old doesn't have to mean TATTY."

"Great hotel, staff chatty and helpful. Free breakfast was great especially as they had gluten free cereals, sausages and bread."

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"Fantastic hotel. Very clean. Helpful staff."

"Faultless. Fabulous value for money too"

"We (4 siblings and 3 partners) spent a very enjoyable 4 nights at Larpool Mill. As previous guests have mentioned, the road outside is closed which makes for a very peaceful stay. The garden area is lovely and our only regret is that it was a bit too cold to spend much time outside. There’s plenty of space inside with lots of seating areas and a huge dining room - it’s all so very comfortable. It’s a very enjoyable 30 minute walk along the ‘Cinder track’ (an old railway line) into Whitby - though be aware that there’s a rather steep climb up to it from the house (5 of us are in our 70s!) but well worth the effort. Finally, Azmat, our host, was very helpful and answered any questions by return."

"guests smoking weed in the entrance food poor room unclean"