Walked into mouse poop and a roach in the laundry room. Mice traps are set under the kitchen sink and behind washer and dryer so property obviously knows this is an ongoing issue. Had more pests (that were NOT palmetto bugs) visit during our day. Alerted property manager and sent pictures to her. She called me and apologized and asked if I needed house keeping. I didn’t because I had already cleaned up the mess…who wants to stay in that especially when you have a child with you? She then told me she would speak to the owner about a discounted rate and I never heard back from her. I’d like to mention the fact that I never asked for a monetary compensation, she was the one that offered this. When I emailed to inquire about it, the response was “what discounted rate are you referring to?” This property is on the third floor and there is no elevator at the complex so please do your research and read the entire listing before you book. I can’t fault the owner for this one as I did not read all the additional details so that part is on me. They do not provide any paper products, such as toilet paper or paper towels so plan accordingly to have to carry even more bags up three flights of stairs. The parking lot is small and an absolute disaster. It is NOT meant for large vehicles.