Comfort Inn & Suites Airport

Property class: 4

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Take advantage of a free breakfast buffet, an airport shuttle and an arcade/games room at Comfort Inn & Suites Airport. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Atrium Cafe and Lounge, offers dinner, light fare and children's meals. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

About the area

Located in North Syracuse, Comfort Inn & Suites Airport is near the airport and near a train station. State Park at the Fair and Clark Reservation State Park reflect the area's natural beauty and area attractions include New York State Fairgrounds and WonderWorks. Travelling with kids? Consider 5 Wits Adventure, or check out an event or a game at JMA Wireless Dome. Visit our North Syracuse travel guide
View more Inns in North Syracuse
Map
6701 Buckley Rd, I-90 & I-81, North Syracuse, NY, 13212

What's nearby

  • A lakeside park with large trees, ducks, and people walking.
    Onondaga Lake Park
    2 min drive - 2.5 km
  • A store named 'TASTE NY | I ❤️ NY' with shelves of products and a display of jars.
    Destiny USA
    3 min drive - 3.6 km
  • The Carrier Dome building with the sign "Carrier Dome Gate A" above the entrance.
    Syracuse University
    9 min drive - 8.2 km
  • A modern building with steps leading to a box office labeled 'GATE B-K'.
    JMA Wireless Dome
    11 min drive - 9.7 km
  • A cable car system with multiple colorful gondolas against a blue sky with clouds.
    New York State Fairgrounds
    14 min drive - 10.8 km

Getting around

  • Syracuse Regional Transportation Center
    4 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    7 min drive

Restaurants

  • Starbucks
    7 min walk
  • Tully's Good Times
    11 min walk
  • Denny's
    7 min walk
  • KFC
    3 min drive
  • Salt City Deck
    4 min drive

About this property

Comfort Inn & Suites Airport

  • Upscale family-friendly inn near the airport
  • At Comfort Inn & Suites Airport, you can look forward to a free breakfast buffet, an airport shuttle and an arcade/games room. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Atrium Cafe and Lounge, offers dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also find perks such as:
    • An indoor pool
    • Self-parking (surcharge), an electric car charging station and express check-out
    • Express check-in, ATM/banking services and 1 meeting room
    • A banquet hall, a TV in reception and barbecues
  • Room features
  • All 166 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Recycling, coffee/tea makers and daily housekeeping

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Frequently asked questions

Does Comfort Inn & Suites Airport have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites Airport pet-friendly?

Yes, this inn allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn & Suites Airport?

Self-parking is available for a fee. Extended parking is available for USD 8 per day.

What time is check-in at Comfort Inn & Suites Airport?

Check-in begins at 3 PM.

What time is check-out at Comfort Inn & Suites Airport?

Checkout is at 11 AM.

Where is Comfort Inn & Suites Airport located?

This family-friendly North Syracuse inn is located near the airport, within 2 mi (3 km) of Onondaga Lake Park, Hopkins Road County Park and Lake Onondaga. WonderWorks and 5 Wits Adventure are also within 3 miles (5 km).

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Reviews

Comfort Inn & Suites Airport Reviews

6.8

7.0

Cleanliness

7.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 112 out of 1000 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back considering we didn’t stay due to the huge bug.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay as always
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Not even a muffin to go........

I was very upset I wasn’t told there was nothing but a room to use. I was very upset I couldn’t even get a muffin to go. When advertised a whole meal.
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Il was clean but the carpet was dirty and old They should change it for wooden floor
Stayed 1 night in Apr 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great but the facility wasn't all that clean. Bar and restaurant never opened. Hot tub was colder then the pool and more then half of there arcade games weren't working and took are money and never worked. A lot of money paid for things not to even open not work
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Was convenient to where we were going and also good for pricing. There was no hot water and rooms smelled like smoke. Was some what run down and not taken care of
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs attention

I realize the hotel is under renovations but that does not excuse the cleanliness of the rooms and facility. The pool area had trash and broken pool toys scattered, no towels were clean just heaping baskets of dirty towels. The room was ok but the phone did not work and the towels in the bathroom had holes in them. I expected much more out of this hotel. The hallways were dingy and trash outside was overflowing. Would not go back again.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
The pool was really nice and deep. The staff were remarkable but the room i stayed in had a really bad bed.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The property was disgusting. Dirty and nasty. Bullet holes in the wall. Broken stuff all over the room
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Staff & service
Front desk people were very nice. Rooms were ok very dated and beds not the most comfortable
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
do not stay, mold in bathtub, no vent in bathroom, tv not working
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Both nights we were in the hotel, cars were in the parking lot playing their music loud outside our room. This went on from 1:00 am - 3:00 am both nights. When we called the front desk, nothing was done. They even said the second time we called "What do you want us to do about it, they won't listen to me"> It is your parking lot, take care of it. The hot tub said no one under 18 may enter no exceptions. There were at least 10 kids under 18 in the hot tub at one time even though the capacity was only 8 people total. Due to these kids, the hot tub had to be drained the next day.
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pipe had burst not option was no running water or refund. Didn’t offer any discount on the room
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The hotel seems to be falling apart. It needs a lot of renovations. The pool area was decent, but often out of towels.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

We did not stay due to there being water. They gave us a refund but did not help find a new hotel.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy!! Front clerk hanging out with boyfriend barely acknowledged me. Room didn’t even have a shower curtain. Drapes didn’t close lights in my eyes all night. Should have slept in my car.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was kept clean and the pool was a nice addition.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room for the price

Clean room, good breakfast, and great pool
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Good location but hotel needs an update. Rooms are clean but needs to be updated
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Needs updating desperately.

The only good thing about this place is the hotels.com discount. I would have been very upset to get this at the normal rate. Peeling walpaper, draps that would close rooms actually smelled a bit. Restaurant/Bar open to pool area so smell or chlorine made the bland eggs at the "hot" breakfast even worse.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place !! I am defiantly booking again for sure .
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Theroom was dirty, fire alarms not working, wall paper peeling, mold growing on bathtub. Dirt, dust, debris from previous person who stayed, on floors behind TVs, and in bathroom. The staff did mention they were going through a 3 million dollar remodel. I would be happy to see what it looks like after, however, they should not offer this type of room.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it would be nice to get a room on. New Year’s Eve to relax a bit. The hotel was far from full as most of the parking lot was empty. Turns out a lot of families with their kids had the same idea. Kids were running through the hallways until 3am. Knocking on doors and running away. At 8 AM a grown adult male thought it would be funny (I assume) to yell “freeze’ outside my bedroom door. I honestly thought billets were going to start flying. It is without a doubt the worst experience I have ever had staying anywhere. I packed my stuff and left at 8 am on New Year’s Day. I want my money back.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nice people but kind of dingy

Everyone was very nice but the room was loud and when we got up to get going in the morning there was no hot water to shower. The outside door to get in by our room was broken so we had to carry our stuff further than necessary. There were also stains on the ceiling from silly string and the smoke detector looked like it had previously blown a fuse and had charred the wall.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good and great location for our flight out next day.. very clean and friendly's love the shuttle to the airport
Stayed 1 night in Dec 2019