Comfort Inn & Suites Airport

4.0 star property
Syracuse adventures await steps from this inn. Warm up by the fireplace or swim in the indoor pool after exploring the city.

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Comfort Inn & Suites Airport offers a central Syracuse base with practical comforts. Guests can dine at the American cuisine restaurant, relax in the spa tub, or enjoy the arcade/game room. Unwind by the cozy fireplace, and stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
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Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 32 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Inn & Suites Airport have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites Airport pet-friendly?

Yes, this inn allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn & Suites Airport?

Self-parking is available for a fee. Extended parking is available for USD 8 per day.

What time is check-in at Comfort Inn & Suites Airport?

Check-in begins at 3 PM.

What time is check-out at Comfort Inn & Suites Airport?

Checkout is at 11 AM.

Where is Comfort Inn & Suites Airport located?

This family-friendly North Syracuse inn is located near the airport, within 2 mi (3 km) of Onondaga Lake Park, Hopkins Road County Park and Lake Onondaga. WonderWorks and 5 Wits Adventure are also within 3 miles (5 km).

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Reviews

Reviews

6.8

7.0

Cleanliness

7.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 112 out of 1000 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back considering we didn’t stay due to the huge bug.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Darlrne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay as always
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities, room comfort

Not even a muffin to go........

I was very upset I wasn’t told there was nothing but a room to use. I was very upset I couldn’t even get a muffin to go. When advertised a whole meal.
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Verified traveller

Il was clean but the carpet was dirty and old They should change it for wooden floor
Stayed 1 night in Apr 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great but the facility wasn't all that clean. Bar and restaurant never opened. Hot tub was colder then the pool and more then half of there arcade games weren't working and took are money and never worked. A lot of money paid for things not to even open not work
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Was convenient to where we were going and also good for pricing. There was no hot water and rooms smelled like smoke. Was some what run down and not taken care of
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs attention

I realize the hotel is under renovations but that does not excuse the cleanliness of the rooms and facility. The pool area had trash and broken pool toys scattered, no towels were clean just heaping baskets of dirty towels. The room was ok but the phone did not work and the towels in the bathroom had holes in them. I expected much more out of this hotel. The hallways were dingy and trash outside was overflowing. Would not go back again.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The pool was really nice and deep. The staff were remarkable but the room i stayed in had a really bad bed.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property was disgusting. Dirty and nasty. Bullet holes in the wall. Broken stuff all over the room
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Cynthia

Liked: Staff & service
Front desk people were very nice. Rooms were ok very dated and beds not the most comfortable
Stayed 1 night in Mar 2020
Verified

6/10 Okay

david

Disliked: Cleanliness, property conditions & facilities, room comfort
do not stay, mold in bathtub, no vent in bathroom, tv not working
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Both nights we were in the hotel, cars were in the parking lot playing their music loud outside our room. This went on from 1:00 am - 3:00 am both nights. When we called the front desk, nothing was done. They even said the second time we called "What do you want us to do about it, they won't listen to me"> It is your parking lot, take care of it. The hot tub said no one under 18 may enter no exceptions. There were at least 10 kids under 18 in the hot tub at one time even though the capacity was only 8 people total. Due to these kids, the hot tub had to be drained the next day.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pipe had burst not option was no running water or refund. Didn’t offer any discount on the room
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The hotel seems to be falling apart. It needs a lot of renovations. The pool area was decent, but often out of towels.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

We did not stay due to there being water. They gave us a refund but did not help find a new hotel.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy!! Front clerk hanging out with boyfriend barely acknowledged me. Room didn’t even have a shower curtain. Drapes didn’t close lights in my eyes all night. Should have slept in my car.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was kept clean and the pool was a nice addition.
Stayed 1 night in Jan 2020
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room for the price

Clean room, good breakfast, and great pool
Stayed 1 night in Feb 2020
Verified

8/10 Good

deborah

Liked: Cleanliness, staff & service, room comfort
Good location but hotel needs an update. Rooms are clean but needs to be updated
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Needs updating desperately.

The only good thing about this place is the hotels.com discount. I would have been very upset to get this at the normal rate. Peeling walpaper, draps that would close rooms actually smelled a bit. Restaurant/Bar open to pool area so smell or chlorine made the bland eggs at the "hot" breakfast even worse.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Phelix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place !! I am defiantly booking again for sure .
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Abbie

Disliked: Cleanliness, amenities, property conditions & facilities
Theroom was dirty, fire alarms not working, wall paper peeling, mold growing on bathtub. Dirt, dust, debris from previous person who stayed, on floors behind TVs, and in bathroom. The staff did mention they were going through a 3 million dollar remodel. I would be happy to see what it looks like after, however, they should not offer this type of room.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it would be nice to get a room on. New Year’s Eve to relax a bit. The hotel was far from full as most of the parking lot was empty. Turns out a lot of families with their kids had the same idea. Kids were running through the hallways until 3am. Knocking on doors and running away. At 8 AM a grown adult male thought it would be funny (I assume) to yell “freeze’ outside my bedroom door. I honestly thought billets were going to start flying. It is without a doubt the worst experience I have ever had staying anywhere. I packed my stuff and left at 8 am on New Year’s Day. I want my money back.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nice people but kind of dingy

Everyone was very nice but the room was loud and when we got up to get going in the morning there was no hot water to shower. The outside door to get in by our room was broken so we had to carry our stuff further than necessary. There were also stains on the ceiling from silly string and the smoke detector looked like it had previously blown a fuse and had charred the wall.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good and great location for our flight out next day.. very clean and friendly's love the shuttle to the airport
Stayed 1 night in Dec 2019