"The staff were fantastic, really nice. The room was massive, but missed out on 5-star as the shower was pathetic; there was a better shower in the pool. Food was a good selection, and the beer on tap was fantastic. Overall, I had a great break. It would have been excellent if the shower in the room had power.not like dripping tap"
"Room 221 was very spacious with patio doors onto a balcony and a window with a river view, a lovely bathroom with walk in shower and double aspect windows too. Unusual these days but very welcome for fresh air.
Staff were very welcoming and the bar man/night manager was very helpful and hard working.
Breakfast was good but didn’t have time time to try the new evening menu as we were out most days touring round Richmond, Middleton in Teesdale, and Barnard castle areas till late."
"A warm greeting followed by being taken to our room (room 4) which was a large well furnished room on the front of the property.
Super quality linen and a comfy bed.
We enjoyed a drink outside looking over the Market place.
In the evening we ate in the restaurant - booking definitely advisable. My husband had the steak pie and chips which he said was the most delicious pie he had eaten in years ....high praise indeed from a pie lover !
Plenty of choice at breakfast
We would return if we were in the area again"
"The staff was polite and was very helpful and even upgraded us and be very happy to share with friends and family and will be gladly to come back and stay"
"Lovely stay for our golden anniversary celebration very help staff in all departments .I enjoyed the spa facilities and friendliness of people in the hotel who also helped us celebrate by sharing a drink with us would recommend hotel to friends
Thank you"