搜尋亞利桑那東北部城堡

「员工服务态度特别差」

「Good」

「Choosing this place based on the great reviews was the best decision. From the moment we checked in until we left, everything was smooth and hassle-free. Our room was wonderfully clean and comfortable, but the standout feature was the exceptional customer service. Every single inquiry was met with immediate, cheerful assistance. A big thank you to the fantastic team!」

「Pictures did not match the facility nor the rooms. Our room was very dated and we left feeling extremely stuffy from the AC directly blowing on us. Great price for a 1-night stay and close to the Petrified Forest.」

「The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet. Other than these issues, everything else was fine. I hope the hotel can...

「Sunflower room was upstairs …tiny stairs, steep. Room was kind of small, no place to put clothes if took out of suitcase. Nice big Tv. Bathroom vanity too small . Shower was good.」

「good」

「This hotel was super clean and convenient on our trip. Rooms were comfortable, but the bathroom fan runs constantly. In all the rooms. So we kept the bathroom door closed. There is no lamp on the nightstand between the beds. These things are unusual and I didn’t particularly like, but I’d still pick this hotel again :)」

「Room was really old and dirty, I was traveling with kids and at 8pm someone started nocking on the wall because my son was running around the room. The ice machine was not working.」