外观

关于泰森角希尔顿大使套房酒店的点评

3.5 out of 5
泰森角希尔顿大使套房酒店
8517 Leesburg Pike, Vienna, VA

点评

8.6

超赞

10 分 - 超赞。989 条好评,共有 1678 条点评" "
8 分 - 还可以。383 条好评,共有 1678 条点评" "
6 分 - 一般。139 条好评,共有 1678 条点评" "
4 分 - 很差。70 条好评,共有 1678 条点评" "
2 分 - 糟糕。97 条好评,共有 1678 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Xiangyuan

与家人出行
满意:员工和服务,清洁度
The mattress really needs a replacement
2024 年 4 月入住 1 晚
Property Management 于 2024年04月24日 的回复
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 超赞

Ying

2023 年 11 月入住 1 晚
Hotel Management 于 2023年11月27日 的回复
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 还可以

Kemie

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
hotel was located in a great area with a lot of activities comes with free breakfast 2 free drinks every night you stay
2024 年 4 月入住 2 晚

8/10 还可以

DOUG

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Property Management 于 2024年04月24日 的回复
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

8/10 还可以

Contrina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The experience at the hotel was okay. I do wish they offered a few more options for breakfast. I also would have liked the parking to be free or at least informed in advance of the fee. I was told about the parking fee upon check out and I didn't appreciate that. The last thing was the collection of the garbage from the room. I had to ask a house maid to remove the trash as it piled up quickly due to the limited and little trash cans in the room. Overall i enjoyed my stay with my daughter and cousin. I will definitely consiser this hotel again.
2024 年 4 月入住 2 晚
Property Management 于 2024年04月24日 的回复
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 超赞

Samya

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a comfortable stay
2024 年 4 月入住 3 晚
Property Management 于 2024年04月24日 的回复
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 还可以

Parris

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was broken in to much hurt my back
2024 年 4 月入住 2 晚
Property Management 于 2024年04月24日 的回复
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 超赞

Brittany

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Comfortable
2024 年 4 月入住 3 晚
Property Management 于 2024年04月24日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 超赞

Javier

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to dining and transportation
2024 年 4 月入住 1 晚
Property Management 于 2024年04月24日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 还可以

George

与家人出行
满意:清洁度、员工和服务、服务设施
Great location, right next to metro and dining options. Staff was friendly and the hotel is nice. Only bad part was furniture in the rooms were older and worn, mattress felt old and uncomfortable.
2024 年 4 月入住 1 晚
Property Management 于 2024年04月24日 的回复
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

8/10 还可以

Daniel

与配偶出行
满意:住宿条件和设施,服务设施
Nah an der Metro für Washington DC
2024 年 4 月入住 4 晚
Property Management 于 2024年04月24日 的回复
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 超赞

Felicia,Middletown

与家人及幼儿出行, 与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean, convenient location, quiet, and child friendly.
2024 年 4 月入住 2 晚
Property Management 于 2024年04月24日 的回复
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 超赞

Chantia

2024 年 3 月入住 2 晚
Property Management 于 2024年04月24日 的回复
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 超赞

Lisa

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed this location and the free breakfast and evening reception. It's a great location - just a brief walk from the Spring Hill Metro stop, and then right next door to some quick dining options that I could easily order from an app and pick up. My room was nice looking and comfortable. Check in and out was quick and painless. Would stay again if ever needed to be in the area.
2024 年 4 月入住 3 晚
Property Management 于 2024年04月24日 的回复
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 超赞

Thomas

满意:清洁度、员工和服务、住宿条件和设施
Convenient to metro
2024 年 4 月入住 6 晚
Property Management 于 2024年04月24日 的回复
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 超赞

Deanna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Property Management 于 2024年04月24日 的回复
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 超赞

Elon

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The amenities were great!
2024 年 4 月入住 3 晚
Property Management 于 2024年04月24日 的回复
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

6/10 一般

Richard

满意:住宿条件和设施,清洁度
Breakfast was poor and free beer was tasteless
2024 年 4 月入住 4 晚
Rodrigo Andujar 于 2024年04月15日 的回复
Good Morning Richard, We terribly sorry to hear you do not enjoy our complimentary breakfast and the beer selection for our happy hour. We have two complimentary beer options, Bud Light and Kirin Ichi Ban (Imported), we apologize if you did not enjoy them. Our breakfast has a wide spread of fruits, yogurts, breads, eggs, turkey and pork sausage, french toast, pancakes, oatmeal, grits, a variety of juices, teas and a cook to order omelette with several toppings. We work very hard to ensure we have several options for our guests, I truly apologize for the inconvenience. Thank you for allowing us to continue to imporve.

10/10 超赞

Jerry

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Although it was brief, we enjoyed our stay.
2024 年 4 月入住 1 晚
Property Management 于 2024年04月24日 的回复
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Property Management 于 2024年04月24日 的回复
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 超赞

Jordan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great value for what you get in a room
2024 年 4 月入住 1 晚
Sabrina B. 于 2024年04月14日 的回复
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 超赞

Mabel

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My friends and I stay was amazing. The hotel provided complementary breakfast. It was no problem when we checked out about 30 minutes after the checkout time. Checking in and out was easy.
2024 年 4 月入住 1 晚
Sabrina B. 于 2024年04月14日 的回复
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 超赞

Adreal

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the bar was great !! They were extremely nice .
2024 年 4 月入住 2 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

10/10 超赞

Aimee

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Perfect option to stay for conference at Tyson's Corner
2024 年 4 月入住 2 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 超赞

Eric

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service.
2024 年 4 月入住 1 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

8/10 还可以

Anthony

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

4/10 很差

Scott Jeffrey

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

6/10 一般

Erika

与家人及幼儿出行
满意:服务设施,员工和服务
Ambiente agradable, camas cómodas. No lavaron el piso del.baño dutante nuestra estadia. Capacidad insuficiente de la mesas para desayunar, tuvimos que esperar 20 minutos para encontrar una mesa.
2024 年 3 月入住 2 晚
Sabrina B. 于 2024年04月14日 的回复
Valoramos mucho su comentario como nuestro huésped, y es un placer saber que disfrutó de su estancia general en nuestra propiedad. Por favor, sepa que tomamos en serio los comentarios de nuestros huéspedes, y que sus comentarios y críticas nos ayudarán a mejorar para su próxima visita. Gracias por su comentario, y esperamos darle la bienvenida de nuevo en el futuro!

10/10 超赞

Sarah

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything good. Nice hotel, nice staff. Breakfast could include more items. But overall a good stay.
2024 年 4 月入住 1 晚
Sabrina B. 于 2024年04月14日 的回复
Thank you for the great feedback you have provided. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

4/10 很差

Vincent

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I did like the convenient location. However I did not like the fact that my trash was left in the room in one of the trash cans after maid service was performed and also did not like the fact that there was never any bacon on the breakfast bar. Also TV channels did not have the Golf Channel. One of The front sliding glass doors was not working.
2024 年 3 月入住 3 晚
Sabrina B. 于 2024年04月14日 的回复
First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are truly sorry and disappointed to hear about the perception you are left with about our staff and accommodations. We have high expectations for ourselves and are all sorry we missed the mark on your experience. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

10/10 超赞

Zoraida

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 还可以

Bernard,Weston

与家人出行
满意:员工和服务
Dated but very functional rooms. Housekeeping could be improved however. Forgot to restock coffee and T.P. during our stay. Otherwise good overall.
2024 年 3 月入住 3 晚
Property Management 于 2024年04月3日 的回复
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 超赞

Ashley

2024 年 3 月入住 1 晚
Property Management 于 2024年04月24日 的回复
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

4/10 很差

Jonette

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Property was in a good location and room was supposed to be accessible but didn’t seem to meet any accessibility standards. There was only one grab bar in the bathroom and the commode was at the height for a child
2024 年 3 月入住 4 晚
Property Management 于 2024年04月3日 的回复
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 超赞

Samantha

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the best Embassy Suites in the DMV area!
2024 年 3 月入住 1 晚
Property Management 于 2024年04月3日 的回复
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 还可以

Worku

2024 年 3 月入住 2 晚
Property Management 于 2024年04月24日 的回复
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 超赞

Antonio

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2024 年 3 月入住 3 晚
Property Management 于 2024年04月3日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 糟糕

Darlene

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Broken HVAC, dirty room, broken furniture, no maintenance. No help from manager on staff. Extremely disappointed. Not worth the money.
2024 年 3 月入住 3 晚
Property Management 于 2024年04月3日 的回复
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

10/10 超赞

yvonnie

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I definitely enjoyed my stay
2024 年 3 月入住 1 晚
Property Management 于 2024年04月3日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 一般

Hannah

与家人及幼儿出行
满意:员工和服务,清洁度
It was a pleasant surprise to be given free alcohol tickets and the property overall was beautiful. Very modern layout and open. The pool was very small and we were not able to use it due to the high occupany and limited space. Though there was an A/C function in the room, despite turning it on high and setting it to the lowest setting of 65, the room never got cooler than 75 (according the the thermos), which was uncomfortable for us to sleep in. The tv had minimal selection compared to most other properties we’ve stayed at. It was however conveniently located by the metro and a few food and shopping places.
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 超赞

Joann

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoy my stay every time I stay there
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 超赞

Margaret

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was close to interstate. Lovely area with lots of shopping opportunities.
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 超赞

Christine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked the breakfast and governors reception and close to a Metro station. Clean and quiet.
2024 年 3 月入住 5 晚
Property Management 于 2024年04月3日 的回复
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 超赞

William

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly customer service staff!!! clean & updated facility. Very nice room decor & pleasantly comfortable beds
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 还可以

Holly

2024 年 3 月入住 4 晚
Property Management 于 2024年04月24日 的回复
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 超赞

Betty

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms
2024 年 3 月入住 1 晚
Property Management 于 2024年04月3日 的回复
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 超赞

jessica

商务旅客
满意:服务设施,清洁度
The rooms were spacious and very comfortable. Love the great breakfast spread and perfect location.
2024 年 3 月入住 7 晚
Property Management 于 2024年04月3日 的回复
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 超赞

Lisset

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a quick walk to the metro that takes you everywhere and there was a neat little coffee shop next door. Breakfast was great and the complimentary drink during happy hour was a nice surprise. Overall super friendly staff and a good stay.
2024 年 3 月入住 3 晚
Property Management 于 2024年04月3日 的回复
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 超赞

Jaclyn

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the metro. As advertised. Recommend!
2024 年 3 月入住 2 晚
Property Management 于 2024年04月3日 的回复
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 还可以

Percy

与配偶出行
I got a free upgrade and 2 free drink tickets at the bar and a good breakfast for free
2024 年 3 月入住 1 晚
Property Management 于 2024年04月3日 的回复
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!