奥克兰国际机场附近酒店

“I just checked my credit card statement and there is USD20 dollar charge to my room, may I know how I can get what is being charged and how to refund ? The hotel said everything is fine when I check out and not mentioned any extra charge.”

“That’s good”

“Breakfast is not good and the building is old ”

“Good”

“The staff were friendly and welcoming, the rooms were clean and tidy, and the overall decor and attention to detail were superb. I would definitely stay here again.”

“I want to begin by saying the staff was professional, polite, and helpful. If it were not for the staff, I would be leaving a 1-star review. I did not understand at first that this hotel chain can be considered transitional housing. Apparently, some people live there. This hotel does not fit the normal hotel model you would expect. For example, seeing housekeepers maintain the rooms on a daily basis does not occur here. Here is a list of things we observed: The room had dust balls……

“Need upgrades”

“very nice experience, but the parking fee is too expensive”

“ Dry thin walls no sleep first night because tv on loud in next room ”

“Has old room smell. Size is big good for multiple people”

“Everything so gt”

“没有酒水”

“Great stay, this is our 2nd time staying in this hotel for the past two weeks. The staff crew are very welcoming and friendly, def made our trip in Oakland during our homeymoon! Will def stay here for oakland, looking forward to stay in that room again!”