6/10 Okay
taryn r.
12 Aug 2023
First time in OC and with Vacasa
I have used VRBO many times but this Vacasa has been my first bad experience renting. No communication, difficult to get ahold of. Had to wait in a line to check in. I’ve never experienced this before. It was annoying and many angry, upset folks in parking lot waiting for their check in. It was unnecessary. Could’ve given me my envelope at noon and not made us wait in line for exactly 4pm. Making everyone checkin atvthtr same time is ridiculous. They wouldn’t let us on property until 4pm. I have stayed many places and they always let us access the beach and pool prior to checkin. I will never use Vacasa again. The room was filthy. Mold on ceiling, dirty rugs,
hair everywhere, underwear behind the couch, coffee grounds in pot, K cup in other. Condo was run down, balcony slider was loud and in need of repair, old fixtures, but appliances worked and beds we’re comfortable. Overall ok but not going back to this condo or using Vacasa. Location was good, view good. Beware of Vacasa. Personally I like dealing with private owner, they are almost always more responsive and just a better experience.
taryn r.
Stayed 7 nights in Aug 2023





















