The food would be perfect if it was more abundant, and the Japanese food can be cancelled! It's not fresh at all! A very happy vacation
jiang
2024 年 8 月入住 1 晚
6/10 一般
Hana,New York
团体旅客
2025 年 7 月 28 日
满意:服务设施
不满意:住宿条件和设施
There were no security personnel or security cameras throughout the resort. Very unsafe for a female. We were approached by 2 random men who claimed to stay at the resort. We stayed together as a group because we felt super unsafe.
Hana
2025 年 7 月入住 5 晚
8/10 还可以
Leslie
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Front Desk Employees were very nice, professional and knowledgeable. Ms. Sabrina was great whike hosting her pool game, she was very funny. She's a big asset to the resort. All the shows were nice accept the Michael Jackson impersonator. Restaurants weren't too accessible unless you make an appointment days ahead of time. The food was nothing to brag about.
Most of the workers or employees walk around looking mad or upset.
Leslie
2025 年 7 月入住 5 晚
10/10 超赞
Shaniece
与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the atmosphere, very welcoming staff and loved the variety of food options. Would definitely stay here again
Shaniece
2025 年 7 月入住 3 晚
10/10 超赞
Violet Petlin
与配偶出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and welcoming
Violet Petlin
2025 年 7 月入住 4 晚
10/10 超赞
Ekow
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The food was good. Nice and friendly staff and the cleanliness was top notch. I will recommend this resort to everyone.
Ekow
2025 年 7 月入住 4 晚
8/10 还可以
Eustace
与配偶出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall experience was amazing, great choice of meals and staff was very helpful. Love the entertainment provided on a daily basis.
Eustace
2025 年 7 月入住 4 晚
10/10 超赞
Ioana Lilly St.
与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great resort, amazing beaches, property is well maintained, dinning options endless, clean, staff is friendly and welcoming. Overall great impression - we will return! Thank you for your great hospitality and customer service.
Ioana Lilly St.
2025 年 7 月入住 5 晚
10/10 超赞
Maurice Everton
与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and the staff was very friendly
Maurice Everton
2025 年 7 月入住 6 晚
10/10 超赞
Lakaysha Lamoya
与家人及幼儿出行, 与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly and helpful. Always busy ensuring that the areas are kept clean and inviting. This resort is definitely a family friendly environment and I will revisit with the family.
Lakaysha Lamoya
2025 年 7 月入住 6 晚
10/10 超赞
Terrell Lashaun
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have been multiple times and I enjoy this particular resort.
Terrell Lashaun
2025 年 7 月入住 4 晚
8/10 还可以
Karitza
与家人出行
2025 年 7 月 22 日
The property was beautiful. Only 1 elevator worked and the room had a musty smell but was clean otherwise. The food was very good. Most of the staff was okay but we had an uncomfortable situation when a staff member approached us to complain about the amount of his tip. Absolutely rude and unacceptable.
Karitza
2025 年 7 月入住 5 晚
10/10 超赞
Christopher
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
love it
Christopher
2025 年 6 月入住 4 晚
8/10 还可以
Faydean
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean nice and quite
Excellent staff beautiful property
Faydean
2025 年 7 月入住 1 晚
10/10 超赞
Brittany
与配偶出行
2025 年 7 月 21 日
满意:服务设施
Great place, rooms need updating!
Brittany
2025 年 6 月入住 4 晚
2/10 糟糕
Benita
与家人出行
2025 年 7 月 20 日
满意:服务设施
The main buffet was basic and repeated every morning and every night maybe with one entree changed. There were roaches crawling on counters where the buffet was located also roaches located and the bathroom of the rooms. Had a long flight getting there with check in was at 3:00 p.m. which was on the website but after checking in at 3:00 p.m. I was told check-in was now changed to 4:00 p.m. then 4:00 p.m. I was told I basically just had to wait on housekeeping to get the room together and a rude inconsidered manner by front desk staff.
Benita
2025 年 7 月入住 5 晚
6/10 一般
Kimberly
与家人及幼儿出行
2025 年 7 月 20 日
Staff not friendly Food not good
Kimberly
2025 年 7 月入住 5 晚
8/10 还可以
Alexia
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
It was a great experience I just wish that there were more activities
Alexia
2025 年 7 月入住 3 晚
4/10 很差
Donnetta
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 7 月 19 日
满意:服务设施
不满意:清洁度
The rooms wasn’t ready when we got there, had to wait a hour. We had bugs in our room and ac wasn’t working properly. The food was okay but seen a bug at the buffet one of my nights there. Housekeeping was good with getting us what we needed far as towels and essentials. The hotel rooms needs to be upgraded.
Donnetta
2025 年 7 月入住 5 晚
6/10 一般
Mikel
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 7 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
You arrive on time after 3pm to still have to wait 2 hrs to get your room keys after traveling all day. Mind you we stood in a long line to check in to still wait. We took our own bags up cause when the room was ready there was hardly any staff up front.Then your room is not cleaned well. The linens and towels smelled like mildew. It was hard to get clean wash clothes .we just brought some. We asked several times but kept getting towels.the food is not good. We all had the runs everyday. We kept looking for local food to eat but was taken to the cruise line Margaritaville where JamIndian restaurant was nasty and service was terrible.We stayed at the RIU in Negril before and the resort was very clean and food was pretty good with variety. The staff in Negril was amazing. The staff in RIU Ocho Rios some staff was helpful at times but more than a few had a nonchalant rude attitude. Regardless we still tipped good because it could be the corporation that creating the poor morale amongst the staff. Again in Negril everyone is so welcoming and we have stayed at several resorts in Negril.. they are just welcoming and nice there.This was a bigger RIU so I felt like they did the very bare minimum on food and hotel accommodations. The drinks and entertainment was better for a family that has older kids. If they fix the food/room accommodations/ check in process this would be a great place for family. They need up to date computers and technology to check in and out.
Mikel
2025 年 7 月入住 5 晚
8/10 还可以
Pauline
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
I liked the landscaping, especially by building 3
Pauline
2025 年 7 月入住 5 晚
10/10 超赞
Tiffany
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love booking here!
Tiffany
2025 年 7 月入住 7 晚
10/10 超赞
Andrea
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Riu in Ocho Rios is a great place to stay. I've stayed at this hotel three times and the food, cleanliness and service is always on point.
AG