We had a few issues during our stay. Some were resolved and one was not. Our room was on the first floor near the bar with a deck leading out to the bar. When we arrived in the afternoon, with the music playing, we asked to be relocated and we’re told no rooms were available. During dinner, our neighbors started playing their music as loud as the bar. It’s then, after dinner, we noticed our air conditioning wasn’t working. I alerted security to the music and the front desk about the air conditioning. We were then assigned a room on the 3rd floor at the opposite end of the hotel. For our last two nights, we didn’t have hot water; it was tepid. We alerted the front desk and it wasn’t fixed by the time we left. No, we did not ask ti move to another room; we just sucked it up. The food was absolutely delicious at Sand and Tan. If you don’t have a car (we did) the dining options are very limited. We ate breakfast (included in our stay) and dinner every night at the hotel. The public beach area was nice and was probably nicer before they had terrible rain early February.