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"Friendly staff and clean room with comfortable beds. Just a heads up that they will not hold your luggage after check out. "

"We had a really fun stay at RakutenSTAY FUJIMITERRACE Hakone Ashinoko! We especially loved the private onsen and the foot bath — it was so relaxing. The views were amazing, with Lake Ashi, Mt. Fuji, and the torii gate all visible nearby. The location was great, very close to the pirate ship cruise on Lake Ashi and the torii gate at Hakone Shrine. There was also a 7-Eleven, restaurants, and a bakery within a short walk, which made things really convenient. The property is an unmanned facility, but the check-in process was easy and we didn’t have any problems. It is a bit far from the train station and requires taking a bus, but it worked well for us since we were driving from Tokyo. Overall, we had a wonderful and relaxing stay and would definitely recommend it to anyone visiting Hakone!"

"Excellent place to stay! Have sauna, hot bath, nice restaurant, etc"

"Ocean view was beautiful from the terrace."

"Awesome view and excellent service "

"お部屋から海と朝日が一望できてとても良かったです。 朝ごはんも色々選ぶことができ、満足しています。 ただ、ホテルから、あるいはホテルへの移動の際、シャトルバスの時間が限られているのがとても不便でした。"

"Great hotel room and staffs. "

"Good budget hotel. Rooms are clean, staff very helpful. Location is good too. "

"Clean room, enjoyed the amenities "