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"Great hotel close to Echigo-Yuzawa station. Many restaurants close by and accessible to many ski resorts in the area. Clean modern hotel with all basic facilities. The daily 10:00pm free Raman at the onsen lounge is a nice touch!"

"サービスも施設の清潔さも良いのだが、宿泊した部屋が2階に有り階段でしか行く事が出来ず、仕事での宿泊の為、荷物が多かったので大変だった。予約の時に知らせてくれる何か方法はないものか…"

"Spacious clean and comfortable room with free breakfast."

"It was such a unique experience. Beautiful, traditional room, amazing meal, soothing hot springs and unforgettable staff! One of my best stays anywhere in the world ever!!"

"The staff was amazingly kind and helpful. Even despite my rather broken Japanese, they were willing to work through it and help my wife and I through anything we needed (such as getting our room, taxi service, daily necessities, etc.) Also, there is an enourmous grocery store right next to it that is so, so much fun to explore and is also full of super helpful staff and curious townsfolk."

"シャワーの出が悪かった"

"Very convenient location, across the street from the train station. Lots of great restaurants nearby. The staff was very friendly and speak enough English to be able to communicate effectively. They helped me complete a shipping paperwork to ship one of our larger suitcase to another hotel in Yokohama. The rooms are standard size for business hotel, but certainly small compared to hotels in USA. That said, comfortable and clean rooms. This is our 5th time staying here and will stay again in the...

"フロントスタッフの皆さんが笑顔でとても丁寧な対応でした。 大浴場もとても清掃が行き届いていて、気持ちよく利用出来ました。 また利用したいと思います。"

"Found bugs in the rooms. Also the stairs of the front door were too high."

"We love Yuzawa as a get one night get away. We stayed here because someone in our party wanted a private Onsen in the room. The rooms are large and great for families. However, the property is a bit date and the in room tub was small. They have a beautiful waterfall. Too bad it’s not lit at night nor could we go outside to take pictures"

"Very simple, clean, affordable hotel. Management and staff are very accommodating and me and my daughter had a wonderful stay."