10/10 Excellent
あき
3 Sept 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古い温泉街
あき
Stayed 1 night in Sep 2018
Hinanoyado Chitose
3.5 star property
Travelers soak in indoor mineral hot springs at this peaceful retreat, where a well-stocked library offers literary escapes between relaxing baths
Choose dates to view prices
Photo gallery for Hinanoyado Chitose
Hinanoyado Chitose offers a tranquil ryokan experience near the train station. Relax in the mineral-rich indoor hot spring after exploring on-site shopping. Enjoy quiet moments in the library with a good book. Free WiFi and luggage storage service available.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Room with Tatami Area (Open-Air Bath)
Deluxe Room with Tatami Area (Open-Air Bath)
Highlights
Private hot tub
Air conditioning
Heating
Fridge
TV
Spring-water bath
Hairdryer
Bidet
- 266 sq ft
- Sleeps 4
- 5 Single Beds
View all photos for Deluxe Room with Tatami Area (Open-Air Bath)
Deluxe Room with Tatami Area (Open-Air Bath)
Highlights
Private hot tub
Air conditioning
Heating
Fridge
TV
Spring-water bath
Hairdryer
Bidet
- 299 sq ft
- Sleeps 5
- 5 Single Beds
View all photos for Japanese-Style Standard Room (Private Bathroom)
Japanese-Style Standard Room (Private Bathroom)
Highlights
Air conditioning
Heating
Fridge
TV
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
- 258 sq ft
- Sleeps 5
- 5 Single Futons
View all photos for Japanese-Style Standard Room (Shared Bathroom)
Japanese-Style Standard Room (Shared Bathroom)
Highlights
Air conditioning
Heating
Fridge
TV
Hairdryer
Bidet
In-room safe
Desk
- 216 sq ft
- Sleeps 4
- 4 Single Futons
View all photos for Deluxe Room with Tatami Area (Open-Air Bath) - Disability access
Deluxe Room with Tatami Area (Open-Air Bath) - Disability access
Highlights
Private hot tub
Air conditioning
Heating
Fridge
TV
Spring-water bath
Hairdryer
Bidet
- Sleeps 5
- 2 Single Beds and 3 Single Futons
View all photos for Japanese-Style Superior Room (Private Bathroom)
Japanese-Style Superior Room (Private Bathroom)
Highlights
Air conditioning
Heating
Fridge
TV
Private bathroom
Hairdryer
Bidet
Deep-soaking bath
- Sleeps 5
- 5 Single Futons
View all photos for Superior Room with Tatami Area (Private Bathroom)
Superior Room with Tatami Area (Private Bathroom)
Highlights
Air conditioning
Heating
Fridge
TV
Bidet
Private bathroom
Hairdryer
Deep-soaking bath
- Sleeps 4
- 2 Single Beds and 2 Single Futons
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About the area
Located in Tokamachi, Hinanoyado Chitose is near a train station. The area's natural beauty can be seen at Kiyotsu Gorge and Kitaryu Lake, while House of Light and Japan Ski Museum are cultural highlights. Spend some time exploring the area's activities, including skiing. Visit our Tokamachi travel guide
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432
What's nearby
Ishiuchi Maruyama Ski Resort47 min drive - 32.5 km
Maiko Snow Resort51 min drive - 35.1 km
Gala Yuzawa53 min drive - 37.5 km- Matsunoyama Onsen1 min walk - 0.0 km
- Yuzawa Nakazato Ski Resort62 min drive - 43.5 km
Getting around
- Ishiuchi Station31 min drive
- Niigata (KIJ)144 min drive
Restaurants
- 滝見屋3 min walk
- かどまん 卯ノ木店12 min drive
- ぽぱい12 min drive
- じょんのき13 min drive
- 柳屋1 min walk
About this property
Hinanoyado Chitose
Ryokan near a train station
Consider a stay at Hinanoyado Chitose and take advantage of an indoor mineral hot spring (onsen), shopping on-site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a fireplace in reception.
Other perks include:
- Free self-parking
- Free train station pick-up, luggage storage and a lift
- Free newspapers and 1 meeting room
Room features
All guest rooms at Hinanoyado Chitose have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
- Bidets, free toiletries and hairdryers
- Fridges, heating and limited housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free train station pick-up and drop-off shuttle
- Ski shuttle nearby
- Free self parking on site
- Limited on-site self parking
Food and drink
- A restaurant
Things to do
- Library
- Shopping
Family friendly
- In-room refrigerator
Conveniences
- Free newspapers in lobby
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (limited availability)
- Turndown service
Business services
- Meeting room
Outdoors
- Garden
Spa
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Shared men and women areas
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- 4 floors
- Designated smoking areas
- Fireplace in lobby
Room amenities
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Towels provided
Entertainment
- TV
Food and drink
- Refrigerator
More
- Air conditioning
- Desk
- Heating
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6 PM
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hinanoyado Chitose Ryokan
Hinanoyado Chitose Tokamachi
Hinanoyado Chitose Ryokan Tokamachi
Frequently asked questions
Is Hinanoyado Chitose pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hinanoyado Chitose?
Self-parking is free at this property.
What time is check-in at Hinanoyado Chitose?
Check-in start time: 3:00 PM; check-in end time: 6 PM. After-hours check-in is not available.
What time is check-out at Hinanoyado Chitose?
Checkout is at 10 AM.
Where is Hinanoyado Chitose located?
Situated in Tokamachi, this ryokan is 0.1 mi (0.1 km) from Matsunoyama Onsen and within 20 miles (32 km) of Cupid Valley Ski Resort and Sakae Club Ski Area. House of Light and Joetsu International Ski Area are also within 25 miles (40 km).
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Reviews
Hinanoyado Chitose Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.4
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
10 - Excellent
5
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 8 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
Reviews
6/10 Okay
だ, 神奈川県
4 Aug 2018
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。
お風呂に蜘蛛の巣があり、
出かける前に取ってとお願いしたが帰ってきてもそのままだった。
花火のため早めの夕飯だったが、
帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
だ
Stayed 1 night in Aug 2018
8/10 Good
Verified traveller
17 May 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯冷めしないお風呂と優しい食事
熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Verified traveller
Stayed 1 night in May 2018
10/10 Excellent
KENICHI
31 Jan 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿
源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。
地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。
館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。
スタッフの方も然りです。
ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
KENICHI
Stayed 1 night in Jan 2018
10/10 Excellent
Verified traveller
13 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大き なトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。
一生忘れられることがない、思い出になりました。
Verified traveller
10/10 Excellent
Verified traveller
23 Feb 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雪山の隠れた名宿
食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！
部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。
Verified traveller
10/10 Excellent
Verified traveller
22 Aug 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Aug 2018
8/10 Good
Christine
21 Feb 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort