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"Nice room and clean "

"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"I stayed there for a week. Room was clean. Bill prepared breakfast every morning. He greeted every customer at the restaurant and gave us a tray for breakfast buffet. His customer service was beyond my expectations. I would stay again when I visit Tokyo. "

"This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy. To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues. Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located. We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location. Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive."

"Helpful staff. Convenient. Clean. Friendly staff. Close to shops. Amazing area. I feel safe here. "

"Clean, spacious and overall quiet place to stay. "

"Best hotel breakfast we've ever had. Freshly made tofu in house, fresh eggs for TKG and 12 different soy sauce types to try, fresh hot food, freshly made gnocchi in a large parmesan block. Very new and clean. Public bath on top floor was very clean and comfortable with an outdoor bath option. Rooms very well organized even if it is small, and bathroom is bigger than the standard unit baths in hotels in japan. The price for the you get is unbelievable value. Highly recommended!"

"No staff and i was stressing out when i made to eisei stay instead of nishi one. The name of the two hotel were a little confusing but i get it. Thank god figured it out and successfully checked in. Room is clean and new Nothing to complain, pretty good."

"Convenient to public transportation, clean, excellent breakfast!"