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"About a month before arrival, I attempted to contact the hostel to inform them that we would be arriving late at night. I called the listed phone number multiple times over several days, but no one answered. Eventually, someone picked up – a man claiming to be the cleaner – who proceeded to yell at me for calling what he claimed was an “emergency number.” He told me to use an email address that I was supposedly sent. When I explained that I had never received such an email, he refused to provide...