Crown Point Old Lake County Courthouse Hotels

"I came to Comfort Suites in Merrillville, IN to celebrate my birthday to check into my room and found it filthy. The floors had not been vacuumed, trash behind the bed, sheets looked like it had old blood stains on them, bathroom was dirty so I went to the front desk and reported the issues. The front desk clerk gave us another room and that room was nasty as well so went back downtowns and clerk gave me another room.This last room was ok but it wasn’t up to satisfactory. My cousin had a room as well and her room didn’t even have heat and needed to change room as well. The whole weekend stay at this hotel was a mess and I’m very upset and will be contacting corporate office along with sending pictures. "

"Clean room. I accidently booked a one dbl bed room and they were able to upgrade me to a two dbl bed. No charge."

"Everything was good heater worked good. Staff wasn't real friendly "

"Hotel was great clean and able to accommodate at the last minute with a discount as a walk in "

"The teenage boys used too many towels and when my granddaughter went to the counter to get 4 towels evidently the lady said what do you need far more f****** towels for? Could that even be true?"

"It was okay"

"“My stay was amazing. The staff was very friendly and welcoming, and the place was extremely clean. I truly enjoyed my stay and would definitely come back.”"

"Annette makes mornings a pleasure with her warm hospitality. Tony keeps the property in top shape. "

"When I went to the room the door was pooped open by the security latch. There were people all over the hotel who could easily just walk into the room since it was not locked. I entered the room and immediately noticed two puddles of water on the floor of the main room. The door to the room wouldn't close properly or lock. I went back to the desk and requested another room. I explained the reasons and the gentleman said nothing other than "here's your new room number". I went to the new room and was again disappointed in cleanliness and the overall room. The TV had some satellite service that said "not available at this time, check back later." What channels did work were limited and confusing. The toilet and sink had hairs and dirt on them. The shampoo container mounted in the shower was empty. And dirty. The refrigerator was smelly and dirty as was the microwave. The refrigerator was literally sitting on a padded bench, not a table or stand but a padded bench. The mattress was old, uncomfortable and sank in at the foot of the bed. You literally could not sit on the end of the bed. It sank down. I went around to several other hotels to try and find somewhere else to stay. Unfortunately I paid through Expedia and was not able to get a refund for this booking. There was not much availability and what was available was outside of my price range. I was genuinely concerned fot the safety of my car and property inside. To be safe I completely emptied it out both nights I was there."