Beijing Old Summer Palace Hotels

"I have stayed at this hotel about 10 times. I had a couple of bad experiences this time. 1) The person in the downstairs salon was rather rude, laughing at me when I gave her my coupon for a drink as if since I wasn't paying, that I shouldn't get service. 2) Beijing was experiencing unusually warm weather and the rooms were unbearably hot. When I asked them to fix the air con in my room they said the whole hotel had no air con as they had turned it off. I slept really poorly for two nights because of this. That is not acceptable. They should have offered fans at reception when I checked in. "

"The room was rather cramped and the bathroom, very tiny. The housekeeping staff was very attentive. The location was great as very near a subway "

"Very convenient "

"This hotel is overdue for repairs and remodeling -the carpet is so dirty that's disgusting ! In February when it's sunny outside the indoor temperature was so high that's suffocating ! And the only option for hotel guests? Open the window! Not sure what's wrong with their HVAC? "

"No pool. No sauna. No gym. All under renovation since October 2025 and still not finished in Jan 2026. No full refund from hotels.com despite the miss-advertising, poor customer service. "

"Windows etc"

"Breakfast has a lot of choice and delicious. "

"Wonderful stuff, friendly and helpful. The room was unacceptable: old, with ripped wallpaper, peeling paint, non working AC (the hotel wasn’t able to fix it and suggested to keep windows open), dated furniture, signs of heavy wear and tear everywhere, stained carpet with holes. The mattress was extremely firm. The bedding was clean. They supplied plenty of bottled water. "

"Lovely hotel. Free nice buffet breakfast. Make sure you have a translator app if you dont speak chinese. Nice rooms. Careful that the address and name on Expedia is wrong. It is a De Quan hotel. Closer to this address Xiaoying Road No.15 Courtyard Building 2. Please check the details "