鳳凰城老城酒店住宿推介

「So nice and cozy!」

「This property is very old」

「good」

「Service is not very good as they don’t send me the receipt to my email correctly. And I call back after few days I checked out request that the receipt. Their attitude not very good. And the room is a bit noisy at night from outside as it’s close the club and bar area. If you need a quiet night at hotel, this is not a good choice. 」

「Very clean and well kept. Great for instagram」

「It was really nice. Felt very luxurious. Great location. Close to everything. Amenities were very nice as well」

「Great start」

「I won’t stay again…The check in process was insane, I had completed the online check in, paid the cleaning fee, the security deposit etc. Waited on site for the code to access the property. Since nobody was responding and it was nearly 4pm, I rang the Ring doorbell to see if I could communicate through that with Vince. When a property says “contactless entry” imagine my surprise as a random guy opens the door! Then he motions me to come in, I’m like what yeah no, I’m good. I went back to my car...

「The room was located very close to the bar area, so noise from outside was clearly audible. In addition, I did not receive a receipt at checkout. When I later called the front desk to request it, the process took a long time and the staff’s attitude was not very helpful. I eventually received the receipt, but the overall service experience was disappointing.」

「David at the front desk was amazing ( when I got there he was working by himself ) , thank you for being so kind and helpful」

「下次去鳳凰城，一定也要住宿這家飯店，各方面都太棒了，物超所值。」

「Feel safe」

「The staff, William is very helpful.」