奧利佛溫泉酒店 | 熱門奧利佛溫泉住宿限時優惠每晚可低至 HK$448

「They only serviced the room every other day. I had to take out my trash, but it was not clear what I was supposed to do with it. I also had to request fresh towels several times.」

「I have stayed at this property many times in the past and was happy with everything」

「😃」

「This hotel advertises as nonsmoking. It is far from it. We checked in and stayed for 5 minutes before we left. We ultimately had to check out due to health concerns. We couldn’t even stay the night and they refused to refund us. I would not recommend this location or hotel chain.」

「The GM dismissed our reservation because they had no available room since a construction crew had trashed the room. Was going to get us a room at a holiday express ( a room not a suite as we had paid in advance for) she was not apologetic but proceeded to tell me that I was slaying her. This was a grown woman with not customer service skills. After telling her that it was unexceptionable she said that she would pay for one night at the Towneplace Marriot (our reservation was for 2 nights)GM also...

「Its a very nice, clean and spacious room. The counter is friendly too. I made a fool of myslef, when I swipe the door key card and pulled the handle down. It didn't open the door. Went down to the friendly counter, then finds out, instead of pulling dow , you need to pull up the handle to open the door. It is a interesting way of opening door.」