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"Although not everything was 'perfect', the staff were very kind in assisting, the breakfast was a standout with many delicious selections, the bed was very comfortable. My Jr Suite faced a back field with very little noise, one room segmented (no door) from the sleeping area made it convenient. Large bathroom with nice shower. The first morning the sounds of someone early talking loudly in the hallway were surprisingly clear and loud, the second night I found the long round pillow from the couch is the right length to put against the crack below the door and muffle it. Some minor things like requesting the sofabed be made or stripped, and my bed not be made, got confused but nothing major. Housekeeping responded promptly to any concern. The staff were pleasant and friendly and accommodating. Fyi it's a walk around a big field to get to the Forum, the gate in the fence gives entry with a buzzer midway. There is little in the immediate vicinity and the hours of the bar (mayonnaise sandwich or ham & cheese) is from 3pm or so, not for lunch. Dinner we did not get to try as we had evening events and had to leave before the restaurant opened at 7:30pm. There is a small fridge in the room which was very helpful, and a kettle with packets of coffee, decaf, and tea (no milk nor lightener) and some apples, a nice touch. Toiletries are provided too. Elevators work well, surroundings are peaceful, the side entry of the Forum is visible from the hallway- fun! Thank you"

"breakfast was good but everyday same menu for long stay in hotel ...boring to eat same meal."

"All of the above. Wonderful staff. Very clean. Good breakfast. Excellent location to the train station. Thank you so much! Note: room 116 has a very small shower!!! Hard to use"

"The property itself is very nice and very clean rooms. The staff wasn’t too friendly, but the overall experience was good, just because the hotel itself is very well maintained looks like new. "

"Rooms were very nice. Beds were comfortable and staff was kind and helpful. "

"Clean room, great breakfast, fast checkin an checkout. Staff is nice"

"Beautiful castle converted into the hotel. The room is a little dated but with a charm. The mattress, linen, bedding are comfortable and good quality. "

"Stayed in the Farnese Suite, really lovely room with pretty good views. Would certainly book this room again for my next trip to Piacenza."

"Staff is super friendly. Loved the girl at the bar -Wendy and the other girl at front desk-Julia. Excellent service. Everything was perfect and smooth. Cleaning staff was 5/5 I’m a female solo traveller stayed over 5 nights. Overall experience was fantastic. "