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"Kobe Plaza Hotel West was a super convenient and comfortable base for exploring Kobe. The best part? The location. It’s only a few minutes’ walk from Motomachi Station, so getting anywhere is really easy. You’re also right next to Motomachi’s shopping street and just a short walk from Chinatown, which means endless food options, snacks, cafés, and late-night bites. If you like wandering around and discovering little local spots, this area is perfect. The hotel itself is clean, simple, and has everything you need. The rooms are standard size for Japan, they’re cozy and well-kept. Wi-Fi works great, and there’s even a laundry area on the 2nd floor, which is the same floor for breakfast. Big shout-out to Julia, who helped us during our stay. She was super friendly and made our stay easier. Having someone that helpful at the front desk really makes a difference"

"Clean, peaceful and nice view room, nice and helpful staff, amenities, shuttle bus service, shops."

"Great staff great food. Only problems slow lift and the digital check in threw me a bit. But great place to stay especially the relatively spacious Room"

"Everything is very good service and I am veryappreciate"

"I absolutely loved this hotel. The staff are so respectful and courteous! I received a final bow as the elevator closed on my way out from checkout. I got a lil teary-eyed. This place is amazing and so convenient to everything…shops, grocery store connected to the building, delicious bakery around the corner, awesome restaurants nearby. Rooms are so nice with super clean and modern accommodations! Yes!!! I will stay here again!"

"Staff was extremely courteous, and the room is pretty spacious for a business hotel! Recommended for anybody visiting Kobe. "

"Wonderful hotel, with many choices of activities, etc to do."

"Excellent "

"Nice"