6/10 一般
Jackie
2026 年 1 月 3 日
不满意：员工和服务，清洁度
Our room smelled very strongly of mildew. Our door and everyone else’s doors in our party did not fully shut. You had to really slam them every time and double check to make they were fully closed. Housekeeping opened our door twice without permission. A person in our party had money stolen from her room, after she had securely shut her door. Therefore, staff would be the only ones with access. Nothing was done about it by the property, just filed a police report. The majority of the staff was miserable! Didn’t acknowledge you much while clearly sitting at the bar expecting service. There were a couple of great ones though, like Enrique at the Infinity Pool,
Jackie
2025 年 12 月入住 4 晚
