Thank you very much, we hope to see you again soon.
8/10 还可以
Huang
2024年03月17日
Huang
2024 年 3 月入住 1 晚
Adelia 于 2024年04月7日 的回复
Thanks for staying with us. We appreciate your feedback!
10/10 超赞
Jamie
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great!
Jamie
2024 年 4 月入住 2 晚
Jessica R 于 2024年05月10日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!
10/10 超赞
Bob
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly & helpful staff. Very clean. Great location!
Bob
2024 年 5 月入住 2 晚
Yomaris 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
10/10 超赞
Melanie
与配偶出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If Price wasn’t an issue, I’d choose to stay here every time at Disney! Beautiful room, super clean, so convenient to Disney Springs. Loved everything about this resort!
Melanie
2024 年 5 月入住 1 晚
B Resort Team 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
10/10 超赞
Alain
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing Resort! I will stay again soon.
Great staff and accommodations!
Alain
2024 年 4 月入住 6 晚
B Resort Team 于 2024年05月9日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
8/10 还可以
Jamie
与家人出行
2024年05月8日
满意:员工和服务,清洁度
Property has been updated nicely. Lobby feels good and staff are kind. Not as walkable to Disney Springs as I had hoped. Felt like a long walk at the end of the day after parks. Pool still not open and construction was a little inconvenient but resort fee was waived so that felt fair. Would definitely stay again and the pool area looks almost complete and will be very nice.
Jamie
2024 年 5 月入住 4 晚
Management 于 2024年05月9日 的回复
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.
8/10 还可以
Xaviar
与配偶出行
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施
The property is well taken care of, and the new amenities will be gorgeous. Unfortunately, they weren't completed/opened yet during our stay. My only knock was that our room's A/C was not blowing cold air, and the bed wasn't the best. The bed is firm, and the pillows were no good. The staff is amazing. The location is perfect for tourism activities and the place smells amazing.
Xaviar
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and our apologies for the service fractures you encountered during your stay. Please rest assured that your comments will be shared with the rest of the team.
6/10 一般
Kate
与家人出行
2024年05月7日
满意:清洁度、员工和服务、服务设施
When in my hotel room you could hear the noise from the highway really bad. Had only one working elevator which was so slow. I feel like pool renovations should have been done by the end of April. Rooms are good for the amount of space. Not sure I would come back and stay here unfortunately.
Kate
2024 年 5 月入住 3 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.
10/10 超赞
Caylin
与家人出行
2024年05月7日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel and super close to Disney and Disney springs. Super clean as well.
Caylin
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your perfect review. We hope to see you again soon.
4/10 很差
Derek
2024年05月7日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Derek
2024 年 5 月入住 1 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
We apologize for your stay not being up to standard and the issues you encountered. We hope you give us another opportunity to wow you in the future.
10/10 超赞
Karina
与配偶出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, spacious and clean.
Karina
2024 年 4 月入住 3 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much. We love hearing you had a perfect stay.
8/10 还可以
Solmayra
2024年05月6日
满意:清洁度
Solmayra
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback. We hope to see you again soon.
8/10 还可以
Syailin
与家人及幼儿出行
2024年05月6日
不满意:住宿条件和设施,服务设施
The hotel was convenient because it is close to everything. But! The pool was closed the whole 4 nights of my stay which I don’t understand why they don’t let anyone know about that before hand. Only one elevator working. Bugs in the room but I didn’t bother with that because I didn’t want to ruin my stay. Anyways some things to fix in a pretty hotel that could offer more.
Syailin
2024 年 5 月入住 4 晚
Yomaris 于 2024年05月8日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe
10/10 超赞
Libia
与家人及幼儿出行
2024年05月5日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
We liked our experience and the staff was wonderful. The only issue waa the water pressure due to renovations. The staff made up for the inconvenience by offering us complementary breakfast.
Libia
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much for your feedback and for being so understandable. We hope to see you again.
10/10 超赞
Daniel
与配偶出行
2024年05月5日
满意:服务设施
Milly was wonderful! Upgraded us to a king room with a fireworks view (after hearing about our late night troubles with our rental car company) and she didn’t even know I was about to propose to my girlfriend at Disney the next day!
Had a wonderful stay. Resort Fee was comped due to the work going on. Bottles of water each day was a great touch. Proximity to everything was excellent. We will definitely be back!
Daniel
2024 年 4 月入住 3 晚
Yomaris 于 2024年05月8日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Cesily
与配偶出行
2024年05月5日
满意:住宿条件和设施,服务设施
Check in was very easy. The hotel was very clean, from what we saw. I made a reservation for a one bedroom suite and is wasn't available, so they upgraded to a 2 bedroom suite with 2 1/2 bathrooms. It was very nice and spacious. I will say that we were on the traffic side, which was noisy. If they could add some plates, microwave, glasses etc... in the suites, that would be great addition. I know they are still renovating. It appears they are trying to make some nice changes.
Cesily
2024 年 5 月入住 1 晚
10/10 超赞
kristina
与家人及幼儿出行
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Close enough to Disney. Pool wasn't open but otherwise highly recommend.
kristina
2024 年 5 月入住 2 晚
Diana- Director of Front Office 于 2024年05月3日 的回复
Thank you very much, we love to hear you had a great stay. We hope to see you again soon.
8/10 还可以
Dan
与家人出行
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fine
Dan
2024 年 4 月入住 5 晚
Diana- Director of Front Office 于 2024年05月3日 的回复
Thank you very much for your feedback. We can not wait to see you again.
6/10 一般
Òscar,lima
2024年05月3日
满意:住宿条件和设施,员工和服务
Òscar
2024 年 3 月入住 5 晚
6/10 一般
jacob
与家人及幼儿出行
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Nice hotel and staff. Just felf miss led photos show a nice pool area but pool is undar construction. And you need to read the fine print to know it's closed. I was told we could use pool acrosa the street, pool wasn't across the street. Was down the street on a busy road! Not very good for walking with kids in swim suits!
jacob
2024 年 4 月入住 3 晚
Diana- Director of Front Office 于 2024年05月3日 的回复
Thank you very much for your feedback and our apologies about the pool. Please know that we are expecting it to be open in the next couple of weeks.
2/10 糟糕
Kristopher
2024年05月3日
不满意:清洁度、员工和服务、住宿条件和设施
Every thing was closed. No pool. Employees lied to me. Expedia nor the hotel did anything to accommodate me. Don’t stay here
Kristopher
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年05月3日 的回复
We are very sorry to hear about your bad experience. Please know that your comments will be shared with the rest of the team.
10/10 超赞
Bryan
2024年05月2日
满意:清洁度、员工和服务、住宿条件和设施
Bryan
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年05月8日 的回复
Thank you very much, we love hearing you had a perfect stay. We would love to see you again.
10/10 超赞
Kelly
与家人出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel.
Kelly
2024 年 3 月入住 1 晚
Yomaris 于 2024年05月2日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
8/10 还可以
Danielle
2024年04月30日
满意:员工和服务
Danielle
2024 年 4 月入住 1 晚
Adelia 于 2024年05月1日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Alla
与家人出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fast and easy check in and out. Late check in was free. Cleaning crew good. Walk to Disney spring 10 min max
Alla
2024 年 4 月入住 4 晚
Yomaris 于 2024年04月30日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
8/10 还可以
Leigh
商务旅客
2024年04月29日
满意:员工和服务,清洁度
This property was a surprise gem! I selected it for price and proximity to Disney Springs and I was PLEASANTLY surprised in its unique features and amenities.
I was disappointed that the pool was not open. I wish I would have known.
Leigh
2024 年 4 月入住 3 晚
Yomaris 于 2024年04月30日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
chad
与家人出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great property
chad
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年04月29日 的回复
Thank you very much, we love to hear you had a perfect stay.
10/10 超赞
Brian
与家人及幼儿出行
2024年04月29日
满意:服务设施
Beautiful
Brian
2024 年 3 月入住 2 晚
Diana- Director of Front Office 于 2024年04月29日 的回复
Thank you very much, we love to hear you had a perfect stay.
10/10 超赞
David
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every member from the Front Desk / Vallet / Manager and the Restaurant staff- top of the line. We stayed when the Hotel was going thru a construction phase, but everything there was clean and quiet at the time.
Easy to walk to Disney Springs and Uber to the Parks. The only negative comment - partnering with the Fablous Bus Service - had a bad experience due to the Driver going to a park which was not on the travels at that time. We asked the Driver where the Bus was going and he mentioned Magic Kingdom and Epcot, which we were going to Epcot for early hours. We started out and went to Animal Kingdom first and only dropped off 5 people. Bus was fully loaded for Magic and Epcot. Missed out on early hours. That’s when we went with Uber.
Again, Hotel was awesome.
David
2024 年 4 月入住 3 晚
Yomaris 于 2024年04月29日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Arelis
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service !!!!
Arelis
2024 年 4 月入住 2 晚
Yomaris 于 2024年04月28日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Arialis
与配偶出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel and service. Walking distance from disney spring and super close to all the parks.
Arialis
2024 年 4 月入住 2 晚
Yomaris 于 2024年04月28日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Raymond
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
Raymond
2024 年 4 月入住 3 晚
Diana- Director of Front Office 于 2024年04月29日 的回复
Thank you so much, we hope to see you again soon.
10/10 超赞
Elisa
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
Elisa
2024 年 4 月入住 1 晚
Adelia 于 2024年04月29日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Ryann
与家人及幼儿出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent! Hotel is very nice, so convenient to Disney Springs
Ryann
2024 年 4 月入住 1 晚
Yomaris 于 2024年04月28日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Murray
2024年04月27日
满意:清洁度、员工和服务、住宿条件和设施
Murray
2024 年 4 月入住 5 晚
Yomaris 于 2024年04月29日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
Ibis
与家人出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice spacious room. Great location!
Ibis
2024 年 4 月入住 3 晚
Yomaris 于 2024年04月26日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 超赞
GEOVANNY
2024年04月24日
满意:员工和服务,清洁度
不满意:住宿条件和设施
GEOVANNY
2024 年 4 月入住 2 晚
Yomaris 于 2024年04月25日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
6/10 一般
Larry
与配偶出行
2024年04月23日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Nice refurbished room but many finishing touches not complete. No soap dish in the shower, no towel bars, pool closed for repairs, two of three elevators not working
Larry
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年04月24日 的回复
Thank you very much for your feedback. Your suggestions are very important to us. We hope to see you again.
10/10 超赞
Yahayra
与家人出行
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and convinient location
Yahayra
2024 年 4 月入住 1 晚
Yomaris 于 2024年04月23日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
10/10 超赞
Yvonne
2024年04月22日
满意:清洁度、员工和服务、住宿条件和设施
Yvonne
2024 年 4 月入住 1 晚
Yomaris 于 2024年04月23日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
10/10 超赞
Melissa
2024年04月21日
满意:清洁度、员工和服务、住宿条件和设施
Melissa
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年04月22日 的回复
Thank you very much for your feedback. We love to hear you had a great stay.
8/10 还可以
rigoberto
2024年04月21日
满意:清洁度、员工和服务、住宿条件和设施
Muy bueno
rigoberto
2024 年 4 月入住 1 晚
Diana- Director of Front Office 于 2024年04月22日 的回复
Muchisimas gracias, esperamos volverlos a ver pronto.
8/10 还可以
Stacy
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
Stacy
2024 年 4 月入住 3 晚
Diana- Director of Front Office 于 2024年04月22日 的回复
Thank you very much for your feedback. We hope to see you again soon.
10/10 超赞
Saundra
与配偶出行
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and helpful information
Saundra
2024 年 4 月入住 1 晚
Yomaris 于 2024年04月19日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
8/10 还可以
Chad
与配偶出行
2024年04月17日
满意:员工和服务,清洁度
不满意:服务设施
Staff was very nice, the property is very clean and the room we stayed in was great. Free buses to theme parks was a huge bonus. The restaurant on site had good good and the waiter/bartender we had was awesome.
The only two issues that kept it from five stars was 1.) They were doing renovations and we didn't know ahead of time so the pool and outdoor bar were closed, which were two of the main reasons we originally picked it. 2.) The on site store was closed during times it was advertised to be open. The staff explained it is run by a third party vendor but they should be considering a new vendor if they can't even do the bare minimum of being open.
Chad
2024 年 4 月入住 7 晚
Yomaris 于 2024年04月17日 的回复
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at our hotel. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.
2/10 糟糕
Kathy
2024年04月17日
不满意:服务设施
Dirty
Kathy
2024 年 4 月入住 1 晚
Adelia 于 2024年04月17日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,
8/10 还可以
murphy,San Francisco
与家人出行
2024年04月15日
满意:员工和服务,清洁度
They do not allow you to use the balcony, they have a device which prevents the door from opening more than several inches.
murphy
2024 年 4 月入住 1 晚
Management 于 2024年04月15日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. Sorry for the inconvenience this may cause to you. Our balconies are closed for the safety of our guests, including children.
10/10 超赞
Maidely
2024年04月15日
满意:员工和服务,清洁度
Maidely
2024 年 4 月入住 1 晚
Yomaris 于 2024年04月16日 的回复
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
2/10 糟糕
Bruce
2024年04月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
IN DISREPAIR ,POOL NOT OPEN, BEING REJUVENATED,,BROKEN ICE MACHINES ,BROKEN ELEVATOR ,REFIGERATOR AND AC BARELY WORKED ,LEAKY SHOWER RUNS ALL OVER BATHROOM FLOOR ,CHARGE TO PARK YOUR CAR $25-$36
Bruce
2024 年 4 月入住 1 晚
B Resort Team 于 2024年04月14日 的回复
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,