After checking in we found and reported an issue with a leaking roof. We we unable to use master bedroom for sleeping second week of our vacation. After a little looking we found that the issue was reported by a couple other groups and Florida Vacation Homes commented, meaning that they were well aware. The roof leaked, the master bedroom bed was way past it's best before date and the other beds were definitely not comfortable. There was no hot water in the hallway/second bedroom ensuite washroom sink. All of this mentioned by others long before we arrived. After couple emails FVH did say they would refund 247.14 which really doesn't demonstrate much commitment on their part. Beware before you book, ensure the issues are fixed because if not you will be rearranging your Vacation to accommodate. If I had realized, we would have refused to accept the accommodations as they are definitely not as advertised and not at all what we are accustomed to at Reunion.