I had high hopes based on the pics posted on this property. Check-in was smooth and prior to arrival I had requested a late check in due to travel delays. Staff was kind to follow up with text to ensure our safe arrival. I had requested a villa not on the ground floor and was told the property was at capacity and unable to accommodate. Totally understood but when I arrived at the unit the villa had a musty odor and was unpleasant. The bathrooms are dated and in need of a remodel. The water pressure extremely low in second bathroom and it took forever to shower. The windows need to be replaced to avoid draft and outside noise.
Positive note: the villa was fully stocked with all supplies and I did not need housekeeping to enter the villa during our stay.
Based on my experience, I won’t be returning to this villa in the future.
Christine
於 2024 年 2 月住了 5 晚
10/10 優異
Quetheline
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Overall great, but lack sufficient parking
Quetheline
於 2024 年 2 月住了 7 晚
8/10 不錯
Holly
2024年2月22日
讚好:整潔度和職員與服務
Loved the location and the layout of the villas. Seems a bit outdated though...would be be great for some updates to the villa.
Holly
於 2024 年 2 月住了 3 晚
10/10 優異
Chad (O Fallon)
親子同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good resort area. Nice rooms
Chad
於 2024 年 2 月住了 3 晚
10/10 優異
Stephanie
家人同遊
2024年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I feel as though the whirlpool tubs are a waste and take up to much room. The toliet and shower area should be separate from one another.
Stephanie
於 2024 年 1 月住了 6 晚
10/10 優異
Jacqueline
伴侶同遊, 多人同遊
2023年12月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Second year staying in the villas for holiday matsuri and it was worth it once again! Villa staff always going above and beyond for everyone!