To start with, the key lock box was difficult to open and there was only one key that worked. The house really smells for cigarette smoke. The home itself is very nice, especially the bathrooms. The pool area is large and the pool is large. We paid for heating the pool which didn't work for half of our stay. . The pool cleaners said there were a lot of issues with the pool heater. The vacuum cleaner for the home was filled with dirt which kept it from picking up anything. The hair dryers were clogged with lint, which made them unsafe to use. The worst part, was communication with the management team. There are 17 emails going back and forth on the pool heat and on the air-conditioning system that had a leak and needed to be repaired. I am also still waiting for a refund on the pool heat which was promised on February 23, 2023. This is the first rental property that I have been disappointed in.