Resort is very clean ,both room and common areas,
Disappointed that restaurant/ bar was closed all weekend.
Robert
於 2024 年 5 月住了 2 晚
8/10 不錯
Devinder
家人同遊
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is very close to the Universal Studios and provides Bus transport, which is very convenient. Pool and Hot tub is great.
Devinder
於 2024 年 4 月住了 7 晚
6/10 一般
Sarah
多人同遊
2024年4月30日
讚好:職員與服務
What I liked: The staff are stellar and extremely helpful! Ellyse provided a lot of great information for our trip and helped us with early checkin. It is also close to the park which made it convenient for traveling.
What I disliked: The posting states newly renovated but it appeared more so like it’s currently under renovations as half the furniture looked old and did not match the newer portions of the room. Half the outlets did not work and in the main bedroom our A/C and lights went out by the last night. The drains were also quite backed up. Also, be aware of additional fees held by the resort that are not taken into account at check out for all people who like to plan out their budget as much as possible (even if your check out states it includes resort fees).
Also for adult groups traveling, they only have one queen bed with two twin bed room options where the twin beds are not the comfiest.