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"Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines."

"Great staff, lovely design and beautiful setting."

"I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone. The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here. Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan. Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!"

"Hotel design was good. Free wine service was a nice touch. Breakfast was yum."

"Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru "

"Stone throw away from Otaru Canal. Also a few minutes away from the train. Lots of food and shopping options around"

"Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit. "

"Excellent services and the room/bath are clean and well-maintained."

"Clean room, very courteous and attentive staff, excellent location."