The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Paul Kwong Chue
2023 年 12 月入住 4 晚
8/10 还可以
Wan Yi,Taiwan
2018年07月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel ~ relaxing and the staffs are all very friendly.
Wan Yi
2018 年 6 月入住 2 晚
10/10 超赞
Anderson,Hong Kong
2018年04月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
State of the art design and wonderful atmosphere
Lying along a stream on the hillside in Otaru, this spa hotel is just 10 mins drive away from Otaru Chikko station where a free shuttle (though not too frequent and prior appointment is required) is run. We, a couple with a kid spent two nights on the basic room in a two-storey design with a conveniently built-in bath tub. The breakfast and dinner must be one of the best and the finest that you could in a spa hotel in Japan overall and of course should not be missed. Free drinks of every kind throughout your stay during meals and in the bar area from 6pm till midnight daily. The public spa set up is almost perfect except that no private session would be available for family enjoyment.
Anderson
2018 年 4 月入住 2 晚
10/10 超赞
真实旅客
2017年07月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great food.
The only negative things I have is - rooms need blockout blinds. Way too bright in the morning and cant sleep well after sunrise which is at 4ish in the morning