The overall experience in this hotel is average. What you have paid is not what you can get. The lobby of the hotel is old style and the staff there cannot speak English. Do prepared to learn some Japanese before you decide to live in this hotel. Also, the hotel's ceiling height is not high, which is under our expectation, and each floor do not have enough lightings, the corridors are sort of dark. The only bright floor I guess is the lobby level.
The dining experience is obviously not up to the standard to what you have paid for the hotel fees. The high price of the hotel made me expect that the dinner would be excellent, but in reality it is not the case. The freshness of the sashimi is even worse than the sashimi that I can eat at some good restaurants in kyoto urban areas.
Also, even they are empty seats nearby the windows with lake views, they do not allow us to eat at that table. Instead, they arrange us to a table which is next to the corridor.
The breakfast that included in the hotel price is so so. The food quality of the buffet is the food that you can find in supermarkets. Don't expect too much from this hotel.
The only thing that appreciate is the shuttle bus service between the
おごと温泉駅 and the hotel. Actually, without the shuttle bus service, we definitely would not choose this hotel as this hotel is far from the train station and have at least 20-25 mins walk from the train station.