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"The location is amazing but the lousy check-in had me thinking, “These people aren’t even going to try, why would they, with the lake right there?” Happily, the early-morning staff made up for the “prime-time” front desk (check-out wasn’t great, either). Breakfast in the restaurant was delicious, reasonably priced, and the waitress was pleasant and attentive. I’ll likely be back, because I plan to attend more shows at The Smith, and it’s an easy walk (again, location!). I’ll just brace myself for the rudeness and high-voltage disingenuousness of those at the front desk during check-in and check-out. P.S. Please don’t suggest that online check-in would have solved this. That’s just a way to collect data. It wouldn’t have gotten me my room key without the front-desk staff acknowledging my presence, which didn’t happen while they were on the phone taking a reservation for someone possibly arriving some months in the future. "

"Our room was clean and the very kind woman at the front that checked us in is as always very friendly. "

"Great stay except our room did not look to be very clean. Found hair in the bed and toilet was dirty "

"We attempted to use the pool but there were several unattended children being unruly."

"Room was clean and staff very accomadating, even gave a free upgrade due to it being off season and not too busy"

"Very friendly staff. Location was perfect."

"Easy location in and out. Very clean with a good breakfast."

"Small drive from town, but lovely property and surrounding."

"The hotel is close by foot to everything. Big comfortable and clean rooms. A fantastic place to stay when visiting Cornell University."