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del Lago Resort & Casino

4.0 star property
Where excitement meets serenity: indulge in spa treatments or test your luck at the slots.

Choose dates to view prices

Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(154 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 440 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(92 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 960 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 620 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Waterloo is home to del Lago Resort & Casino. The area's natural beauty can be seen at Women's Rights National Historical Park and Lake Hiddenwood State Park, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and Montezuma National Wildlife Refuge are two other places to visit that come recommended. Visit our Waterloo travel guide
Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • sunset at Montezuma. #goldenhour
    Montezuma National Wildlife Refuge
    8 min drive - 11.9 km
  • del Lago Resort & Casino
    1 min walk - 0.0 km
  • Waterloo Premium Outlets
    4 min drive - 8.7 km
  • It's A Wonderful Life Museum
    8 min drive - 12.2 km
  • Cayuga Lake State Park
    10 min drive - 15.4 km

Restaurants

  • Subway
    6 min drive
  • Shake Shack
    5 min drive
  • McDonald's
    6 min drive
  • Circle K
    15 min walk
  • Sauder's
    8 min drive

About this property

del Lago Resort & Casino

Upscale hotel near Waterloo Premium Outlets
Located close to Montezuma Winery and National Memorial Day Museum, del Lago Resort & Casino provides a casino, concerts and live shows and a coffee shop/cafe. For those looking to try their luck, this hotel boasts 66 casino gaming tables, 1700 slot machines and 2 casino VIP rooms. Treat yourself to a Swedish massage, a manicure/pedicure or a detox wrap at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and 4 bars.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), an electric car charging station and express check-out
  • A vending machine, meeting rooms and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 205 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-lead area is available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at del Lago Resort & Casino?

Self-parking is free at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at del Lago Resort & Casino?

Checkout is at 11:00 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

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Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1230 out of 1702 reviews
Rating 8 - Good. 308 out of 1702 reviews
Rating 6 - Okay. 82 out of 1702 reviews
Rating 4 - Poor. 51 out of 1702 reviews
Rating 2 - Terrible. 31 out of 1702 reviews

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, room was clean and enjoyed the dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great ambience.
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Liked: Amenities
Very clean , great shower , friendly staff , bonus having a casino attached
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Room was NOT spotless however it was clean enough to be comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nicely updated. The beds were a great touch, and the wall-mounted TV was a nice addition. Overall, it was a very pleasant stay, and I would definitely recommend del Lago to family and friends.
Stayed 1 night in Jan 2026

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
There were not many breakfast options but we loved that there aas a small doggo park and pet friendly rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very nice room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Extremely friendly staff!! Enjoyed everything, especially the apple cider margaritas at Bourbon and Brew!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and great price.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness
Clean an staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was very friendly, room was clean and very nice. Enjoyed the restaurant, good food, the staff at the restaurant was very attentive and quick to please. Even check out was easy. A very nice place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

peter

Liked: Cleanliness, property conditions & facilities
Room was very clean and the staff was very friendly. First time here and had a wonderful time!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hosts and staff. All knowledgeable and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Friendly Staff, Clean Rooms. Fun Atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable rooms great service.
Stayed 1 night in Sep 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quite rooms, food options, enjoyable place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lacy

Liked: Cleanliness, property conditions & facilities
Very clean and friendly staff. Large king room
Stayed 1 night in Nov 2025

10/10 Excellent

Nannette

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff easy checkin
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Very clean room. Great heat
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
We stayed in a very relaxing king room. It was spacious, the bed was very comfortable, the bathroom had the toilet, shower & sink all separated which is nuce for getti g ready!separa
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff was great! Casino very nice. Rooms were clean and bed was a very comfortable PILLOW TOP.
Stayed 1 night in Nov 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities
Room was very clean and spacious.Rene our waitress was very sweet and breakfast was delicious!
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very friendly staff. It was our birthday and they treated us like royalty
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at Del Lago. It's a lovely property, food on site id delicious.
Stayed 1 night in Oct 2025