Lucca Palazzo Pfanner Hotels

"Everyone working at the front desk was friendly, helpful and made us feel welcome!"

"Amazing location right in the centre of things. Very good breakfast, really friendly staff."

"Great location. Very helpful staff. Delicious breakfast."

"A wonderful, stately and spacious apartment in this elegant palazzo. Historic Lucca is on the doorstep after leaving the grand portico and gardens full of lemon trees. The host is most helpful and responsive. "

"We absolutely loved our stay at Centro. Beautiful bedroom, very clean an quiet, right by Piazza San Michele. Feels like being at home with the shared kitchen with coffee machine - although my home is nowhere as fancy! Thank you for letting us leave our luggage for the day Stefano. We loved our stay in Lucca - everything was perfetto. "

"The host Valentina really makes this property worth staying at. She is easily the most attentive host I've ever had in Lucca. Very friendly, great recommendations, and keeps the property spotless. There is also a kitchen on the property. It's not fancy, but there is a fridge, some snacks, coffee and tea. The kitchen itself has a great view of the ampitheatre and is worth checking out. The actual location is fairly central to most things as well. The location can get a little noisy, but as the night goes on it tends to quiet down. I highly recommend this property and would stay here again. It's very fairly priced and a great location. The only thing is, if you're here and need to get work done, the Deluxe room I stayed in didn't have chairs or a desk. The kitchen works well as a substitute. WARNING: If you have bad knees, need a wheelchair, or are bringing a lot of luggage and aren't particularly strong, you do have to bring your bags up 3 stories of narrow stairs. There is no elevator. Valentina can help you, but if you're not great with stairs, you'll be going up and down everytime you want to return to your room."

"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed. "