黄金海岸棕榈滩酒店宾馆住宿限时优惠

“Great”

“本次住宿我支付了 AUD 384，但整體體驗卻極為失望。 首先，房間內竟未提供基本備品——吹風機。當晚櫃台已關閉，我致電飯店僅被告知需等到隔天早上 9:30 之後才能提供，對於當下急需使用的情況毫無協助。最終我不得不向其他房客借用，極為不便，且令人感到尷尬。 顯然此為貴方工作疏失，忘記於房內擺放設備。但更令人在意的是，整個過程中飯店方面並未給予任何道歉或合理處理，完全忽視客人感受與基本服務品質。”

“This place was amazing! It was a style of Palm Springs. Parking on site, 2 min walk to the beach, coles across the road, with cafes, restaurants and walking tracks. The owner was so nice and explained how he started this motel. The rooms including bathroom, kitchen, living room was huge. Between 4 people the place was spacious for all of us. They came to clean our room every 3 days, restocked the fridge with complimentary drinks, chips and protein balls, it was so good. Only a 10 min drive to……

“很簡單舒適的房間，鄰近棕櫚海灘很棒！”

“Very good accomodation, nice hotel”

“Convenient parking, smooth check-in, and friendly front desk. The room was clean and had all the facilities you expect. Highly recommended”

“還不錯的飯店”

“The hotel is clean and good service. Love the staffs ”

“Good accomodation environment”

“We stayed for 3 nights and on each morning we’d turn on the indicator requesting the room to be cleaned. No cleaning on the first 2 nights and we had to call reception to have housekeeping come in to change towels and clean the room. And even so the toilet was left uncleaned, the coffee cups were not washed, coffee pods not refilled. There were rust stains on the bathroom door, room not well maintained. The carpark smelled strongly of urine and unknown droplets of liquid dripped from the……

“乾淨 舒適”

“客房乾淨”

“They have a good buffet breakfast in the morning”

“小孩看電視不知按到什麼，退房時竟要繳澳幤約快90元，櫃檯説是看影片，覺得很無理，需要自費電視台應上鎖，顧客有需求再去櫃檯要求解鎖，不應開放讓小孩隨手可以看到，至於看什麼影片需付費，到現在我還是有疑問？我住了28天，每天小孩看電視我都在，都是看卡通而已，這家飯店有故意欺騙顧客的嫌疑，心中感覺被欺騙，以後我不會再去住了⋯⋯”