2/10 糟糕
Glenn，Ramona
团体旅客
2026 年 2 月 10 日
满意：清洁度
不满意：住宿条件和设施
It's sad. This is someone's business and I'm sure their livelihood, but unfortunately it is unacceptable. On the plus the pool and hot tub were nice (not resort quality) The beds and linens were very nice. Our two bedroom suite was spacious. There are layers. The first layer is how nice the place is. It is NOT a remodeled 50s boutique hotel. It is old and run down. There are wires stapled to the ceiling and walls. Big gaps around the heater. Handles missing on the closet door. and on and on and on. OK, I can live with that if the price is right. And in all fairness the price wasn't too bad. The pool and hot tub were nice. However there are things that are unacceptable. They were short on towels when we got there. Someone claimed the dryer was broken. We were charged a resort fee, which isn't appropriate when it's just a standard 50s hotel like every other one in Palm Springs. But to be charged a resort fee and not be given pool towels?!! then the bad stuff. The toilet wasn't secure. It felt like it was going to tip over when I sat on it. It actually felt dangerous. The bath tub did not drain. Blind in bedroom didn't work. Kitchen cabinet doors falling off. There was no soap or wash cloths. I'm sorry, but this is like the straw that broke the camel's back. There were just too many negatives and some that were not just cosmetic. Then on top of all this they wanted a photo of my credit card. I was supposed to pay $50 at the resort for a resort fee (which wasn't wor
Glenn
2026 年 2 月入住 2 晚